Mazda Of Lodi

Bought a used 2017 cx-5 on Wednesday. Michael said diagnostics were run and there were no issues. Picked the car up on Thursday. Had to have the car jumped within 72 hours. Called Mazda o Michael said diagnostics were run and there were no issues. Picked the car up on Thursday. Had to have the car jumped within 72 hours. Called Mazda of Lodi and asked about what to do. Asked about the diagnostics they ran, "car started fine for us". Starting the car is not a diagnostic. Checking the battery is diagnostic. They sold me a car with a "bad battery" and then tried to charge $250 (minus a gracious 10% discount) for a new battery. Bad business practices. Bring a mechanic or at least a code reader since their "diagnostics" are less than acceptable. More

On time. Clean work. Good coffee while you wait ) thank you, Mazda team, see you next time Clean work. Good coffee while you wait ) thank you, Mazda team, see you next time More

Great customer service. Fast and efficient! Would definitely come back again! No complaints. Five stars. Fast and efficient! Would definitely come back again! No complaints. Five stars. More

Best dealership in town very helpful and I am I love with my new car my new car More

Always friendly and very helpful. From the first time of going to buy my car till now with service la for the car. From the first time of going to buy my car till now with service la for the car. More

Everyone was pleasant, knowledgeable and easy to work with. Told sales associate Henny what I was looking for & he found a great car in my budget with. Told sales associate Henny what I was looking for & he found a great car in my budget More

I think the sales person was great and patient, however when it came time for the financing I feel like I was blindsided they came back saying credit was on mid 500’s which I knew was wrong I gave a bit of when it came time for the financing I feel like I was blindsided they came back saying credit was on mid 500’s which I knew was wrong I gave a bit of pushback and they assure me my credit was not good so I needed to pay more, when it came time to signing docs they had me sign a credit disclosure that shows the my mid credit was 660 I questioned that and was again assured that this was not the number the went by for my tier, it was lower? I’m in finance I kick myself for having signed a document that did not reflect what they were basing my rating on, I feel played. More

I had a broker that did everything for me so I never went to the dealer to the dealer More

Always have a good experience at Lodi. The service staff are all wonderful. It’s always a pleasure to work with Rosie. The service staff are all wonderful. It’s always a pleasure to work with Rosie. More

Service intake was smooth. Service was performed and explained and in a timely manner. Service representative Kelley was professional, Informative and friendly. Third time us Service was performed and explained and in a timely manner. Service representative Kelley was professional, Informative and friendly. Third time using service. All excellent. More