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Mazda Of Lodi

Lodi, NJ

4.7
2,725 Reviews
Call Dealership (973) 594-1700
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130 US Highway 46 East

Lodi, NJ

07644

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2,725 Reviews of Mazda Of Lodi

September 30, 2022

Excellent and attentive customer service. Answered all my questions with a smile. Would definitely get another car from them in the future. More

by PHOTOSBYHE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge, Henny Diaz, Carlos Estevez, Ethan Luarca, Mateo Martinez, Diego Molina, Mike Noble, Galen Dorry
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Oct 03, 2022 -

Mazda Of Lodi responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mazda Of Lodi!

September 29, 2022

Very clean and organized. The work was done well and in a timely manner. Everything was explained to me throughout the process More

by djb168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
Report | Print
Sep 30, 2022 -

Mazda Of Lodi responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mazda Of Lodi. We look forward to having you as one of our valued customers for many more years to come!

September 29, 2022

Had a good experience even though buying a car can be very stressful. I got the car i wanted so thank you! More

by trealpebonilla2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mateo Martinez
Report | Print
Sep 30, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mazda Of Lodi are glad to have you as a customer.

September 27, 2022

The service team is friendly and are knowledgeable. The video inspection of the car is an added benefit. More

by Holg
Recommend Dealer
Yes
Employees Worked With
Diane Braun
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Sep 28, 2022 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 26, 2022

The finance department was extremely rude. Except for the bad experience with finance guy, rest of it went pretty well. More

by sreeram6791
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego Molina
Report | Print
Sep 30, 2022 -

Mazda Of Lodi responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

September 26, 2022

Very organized I appreciated and loved the video of the diagnostic and break down of of the service rendered. The place is beautifully clean, customer service was awesome and let me not forget to mention t More

by Rosa Paredes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly & Santiago
Report | Print
Sep 27, 2022 -

Mazda Of Lodi responded

Rosa, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 24, 2022

Excellent service! Everyone was very friendly and attentive. Made us feel very comfortable and it was a seamless process. Thank you! More

by mwert93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Noble
Report | Print
Sep 26, 2022 -

Mazda Of Lodi responded

Thank you for your very kind review. Mike and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

September 24, 2022

Diego is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service an More

by yajhairagil1884
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Molina
Report | Print
Sep 26, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. Diego and our team appreciate your business and hope to see you again soon!

September 24, 2022

Fast and great communication in person an on the phone. Was done before expected. Grate environment for remote work! More

by ELINA.POLYAKOV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diane Braun
Report | Print
Sep 26, 2022 -

Mazda Of Lodi responded

Elina, Thanks for sharing your experience with Mazda Of Lodi. Diane and our team appreciate your business and hope to see you again soon!

September 24, 2022

Great tech reports etc. and amenities. Service professionals are polite. Very fast and easy to make an appointment and get car back. More

by ELINA.POLYAKOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
Report | Print
Sep 26, 2022 -

Mazda Of Lodi responded

Elina, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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