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Mazda Of Lodi

Lodi, NJ

4.7
2,726 Reviews

130 US Highway 46 East

Lodi, NJ

07644

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2,726 Reviews of Mazda Of Lodi

July 25, 2022

Prompt and transparent service. My second time at the dealer and it was positive experience both times. No complaints so far. I will come back again. More

by leunama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall the names.
Jul 26, 2022 -

Mazda Of Lodi responded

We appreciate your business and our team looks forward to serving you again soon!

July 25, 2022

Great experience. Rosi was amazing and the waiting area was well set up. Service was fast, efficient and well priced More

by Geoff.cavey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosi
Jul 26, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business, Geoff, and hope to see you again soon!

July 24, 2022

Excellent service provided every visit. Service video technology was terrific. Ladies at the front desk are always friendly and helpful More

by DEBIJINKS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie in service
Jul 25, 2022 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 24, 2022

First time visiting for service of my vehicle and the experience was excellent & professional quick More

by MARLISASPRULL109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Jul 25, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else.

July 24, 2022

The place is very convenient. People are accomodating. A lot of cars to choose. Sales agent are courteous. More

by raul_alvarez88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
Jul 25, 2022 -

Mazda Of Lodi responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 24, 2022

Too expensive. Got same repairs done for half the price somewhere else. However there are some things I would still visit the service department for. More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
Jul 25, 2022 -

Mazda Of Lodi responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

July 24, 2022

I recommend this place very highly Place is great with great prople very friendly atmosphere professional stuff with a high knowladge More

by Dgesiecka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 25, 2022 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 23, 2022

My salesman Michael N. was excellent- polite and knowledgeable. My problem with the experience was that they only had one finance person working so after the sales deal was More

by Joe F
Recommend Dealer
No
Employees Worked With
Mike Noble
Jul 28, 2022 -

Mazda Of Lodi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 23, 2022

The staff at Mazda Lodi are very patient and professional, Help me along the way and I’m happy and satisfied will definitely recommend this Mazda location 😊 More

by ALSTREEDSANON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Manager , Henny Diaz
Jul 25, 2022 -

Mazda Of Lodi responded

Here at Mazda Of Lodi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 23, 2022

Thanks for the new management they doing the work right they making customer feel home. Thanks for everything enjoying are new mazda cx5 More

by JOANN1921
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Estevez
Jul 25, 2022 -

Mazda Of Lodi responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mazda Of Lodi!

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