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Mazda Of Lodi

Lodi, NJ

4.7
2,727 Reviews
Call Dealership (973) 594-1700
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130 US Highway 46 East

Lodi, NJ

07644

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2,727 Reviews of Mazda Of Lodi

July 13, 2022

Great customer service, they explained the process of what would happen to my car very simply, and everyone from the service techs to the front desk was warm and welcoming. More

by KRYSTA.STEELE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
Report | Print
Jul 14, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Krysta, and don't hesitate to let us know if we can be of further assistance.

July 13, 2022

Outstanding Customer Service Kelly couldn’t have been more friendly and personable. Kudos to her and the rest of your service staff at Mazda of Lodi. More

by BPENNOLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
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Jul 14, 2022 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 13, 2022

Great service - explained everything and was understandable. Friendly and nice and clean environment. Good job. More

by lcmon40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Estevez
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Jul 14, 2022 -

Mazda Of Lodi responded

We appreciate your business and our team looks forward to serving you again soon!

July 12, 2022

Rosie was great and friendly at coordinating the repair my car needed and made herself available. The new windshield itself looks great More

by rojasalexandra96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez
Report | Print
Jul 12, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to leave us a great review. We appreciate your business, Alexandra. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

July 12, 2022

Excellent service and very attentive and honest. The staff was friendly and helpful to.the last detail. More

by @ gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ramrize
Report | Print
Jul 12, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mazda Of Lodi. Please don't hesitate to reach out if you need anything else. We're always happy to help.

July 11, 2022

Very kind staff very clean facilities finacnce manager and Mr Henny helped me a lot More

by KOWILLIAM896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian, Henny Diaz, Galen Dorry
Report | Print
Jul 12, 2022 -

Mazda Of Lodi responded

Quality customer service is always our number one priority, and we're happy to hear that Henry met your expectations. Thank you for choosing Mazda Of Lodi. We look forward to having you as one of our valued customers for many more years to come!

July 10, 2022

I received exactly what I wanted in a extremely quick timeframe. Everything was exactly as expected. More

by hmatthews343
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge, Henny Diaz, Carlos Estevez, Ethan Luarca, Mateo Martinez, Diego Molina, Mike Noble, Galen Dorry
Report | Print
Jul 11, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mazda Of Lodi are glad to have you as a customer.

July 10, 2022

Took very good care of the car and delivered it in good condition. Sent a missing fob overnite More

by SBROWNE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henny Diaz, Carlos Estevez, Ethan Luarca, Mateo Martinez, Diego Molina, Mike Noble, Galen Dorry
Report | Print
Jul 11, 2022 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

July 10, 2022

Customer service was rude, when I called they kept sending me to the wrong department and attitude was rude in person More

by burkscalvin62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diane Braun, Dre Brownridge
Report | Print
Jul 14, 2022 -

Mazda Of Lodi responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 10, 2022

The treatment by Rosin was outstanding. She was courteous, clear and extremely helpful. I hope you keep her for a long time! More

by SABES231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosin
Report | Print
Jul 11, 2022 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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