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Mazda Of Lodi

Lodi, NJ

4.7
2,726 Reviews
Call Dealership (973) 594-1700
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130 US Highway 46 East

Lodi, NJ

07644

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2,726 Reviews of Mazda Of Lodi

July 07, 2022

Got signed in not hello anything just what’s your name. Then told an hour it would take which turned into 3 hours. No update overpriced for everything. Would never come back for car serviced again. More

by RNIERSTEDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No names
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Jul 11, 2022 -

Mazda Of Lodi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 07, 2022

Good price for a great car ! Would consider them next time around. Very good sales associate. More

by Brian C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Noble
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Jul 08, 2022 -

Mazda Of Lodi responded

Brian, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 07, 2022

Friendly and professional. The service team is outstanding especially Rosie who I have been dealing with during my service visits. More

by AMAZEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez
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Jul 08, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for Rosie and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 07, 2022

Our dealer Carlos was very nice and cooperative. I got a good deal from him! More

by KOEUN1102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Estevez
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Jul 08, 2022 -

Mazda Of Lodi responded

It's fantastic to hear that Carlos provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mazda Of Lodi!

July 07, 2022

The staff is amazing. Rosie is the most nicest person I’ve ever met. She’s so helpful and knowledgeable of any and everything you bring to her. They had me in and out and More

by meeks0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
Report | Print
Jul 08, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

July 07, 2022

The staff is always friendly and professional. The waiting area is very clean and there's always beverages available while you wait for your car to be serviced. More

by Charlesoverby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
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Jul 08, 2022 -

Mazda Of Lodi responded

Thank you for your very kind review, Charles. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

July 07, 2022

I feel and am treated like the goal is to maximize profits I tried to discuss issues to no avail More

by jds
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not going to single out by name
Report | Print
Jul 11, 2022 -

Mazda Of Lodi responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 07, 2022

Rosie was great, she treated us very nice. I am pleased for the service she provided More

by MGOMEZPOLACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
Report | Print
Jul 08, 2022 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear Rosie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 06, 2022

The staff at Mazda of Lodi is awesome, especially Rosie. I travel from NYC to have my car serviced there. More

by DENNISLOONAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
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Jul 06, 2022 -

Mazda Of Lodi responded

Dennis, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rosie met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

July 06, 2022

I’ve been coming to the dealership for many years to have my repair work and they do an outstanding job. The staff are all very professional and accommodating. Nikita has been very helpful. I am a loyal Mazd More

by HCHELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita , Dre Brownridge
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Jul 06, 2022 -

Mazda Of Lodi responded

Thank you! Nikita and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

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