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Mazda Of Lodi

Lodi, NJ

4.7
2,724 Reviews
Call Dealership (973) 594-1700
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130 US Highway 46 East

Lodi, NJ

07644

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2,724 Reviews of Mazda Of Lodi

August 01, 2024

Dmitry is amazing to work with as he’s knowledgeable and thoughtful about your needs as a customer More

by Glen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mateo Martinez, Dmitry Novikov
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Aug 02, 2024 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 31, 2024

The 2nd time that I get an oil change and they never get around to wash my car More

by mikito317
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Noble
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Jul 31, 2024 -

Mazda Of Lodi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 29, 2024

The Car was delivered without the wheel locks on the tires. Delete locks we're in a sealed bag in the glove compartment . I was told the dealer was supposed to put the wheel locks on and I'm still waiti More

by JOVILLA61
Recommend Dealer
Yes
Employees Worked With
No one
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Jul 30, 2024 -

Mazda Of Lodi responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 29, 2024

Whenever they say "don't worry, we can figure something out" it really means "forget about it - we will never do this for you". More

by ENRIQUE.ANGULO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carl, Marlon Roberts
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Jul 31, 2024 -

Mazda Of Lodi responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 29, 2024

Excellent service and awesome staff. Will recommend to anyone that owns a mazda. Thank you. More

by CMARZAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
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Jul 29, 2024 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 29, 2024

Great service every time we arrive at Lodi. People are helpful and friendly, quick service. See you soon More

by VKATS527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosin
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Jul 29, 2024 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that Rosin and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

July 29, 2024

Rosie is a sweetheart. Though it was a busy Saturday morning, she still took the time to be friendly. My service was done well and I feel like I can trust Mazda Service, More

by YOBONNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie
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Jul 30, 2024 -

Mazda Of Lodi responded

Thanks for sharing about your experience with Mazda Of Lodi. Rosie and our team appreciate your business and hope to see you again soon!

July 27, 2024

Came here on the lunch time for oil change and recall. The entire transaction was very simple and pleasant. Thank you. More

by GG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita Villopoto
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Jul 28, 2024 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

July 27, 2024

The service is good and the personnel assigned to us is very friendly and accomodating. More

by pinx0403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Vedeno
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Jul 28, 2024 -

Mazda Of Lodi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

July 26, 2024

Service is punctual. They start and finish when they say they will. Video review is thorough, although a little quick. Price is competitive with the discounters, so we More

by No-one-in-particular
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jul 26, 2024 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

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