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Mazda Of Lodi

Lodi, NJ

4.7
2,724 Reviews
Call Dealership (973) 594-1700
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130 US Highway 46 East

Lodi, NJ

07644

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2,724 Reviews of Mazda Of Lodi

June 17, 2024

Service department were personable and courteous. The video of the car was explained in detail More

by Silver fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Stucy
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Jun 18, 2024 -

Mazda Of Lodi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

June 17, 2024

I appreciated the mechanics work and the videos of my car but the front desk person didn't keep me updated about my cars status and I wasn't always looking at my phone and missed the texts. Also was told one More

by kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
kelly
Report | Print
Jun 17, 2024 -

Mazda Of Lodi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 17, 2024

Dre was professional in approach and completed the transaction in an efficient and seamless manner More

by OLI
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
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Jun 17, 2024 -

Mazda Of Lodi responded

Thank you so much for choosing Mazda Of Lodi! Please let us know if we can be of any more assistance.

June 16, 2024

Too long and too expensive to return. How does a simple oil change turn into 1 1/2hrs and nearly $90…. Dealership charges time for labor??? Give me a break, I’ll go to Jiffy Lube from now More

by jedmatricaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do Not Recall
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Jun 20, 2024 -

Mazda Of Lodi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 16, 2024

Excellent service department. Hassle free negotiation and fair pricing. TBH is is my second lease in a row with them. More

by DanTCX90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henny Diaz, Galen Dorry
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Jun 17, 2024 -

Mazda Of Lodi responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Mazda Of Lodi!

June 16, 2024

Had the pleasure to get my 2nd vehicle with Mike at Mazda of Lodi, He's been awesome Thank you🙏🙏 More

by NASSIBM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Noble
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Jun 17, 2024 -

Mazda Of Lodi responded

Thank you so much for your kind words for Mike and for taking the time to leave us this wonderful feedback!

June 14, 2024

Honest and caring I will be back to fix recoiling in my car engine soon More

by Grazyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair dept
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Jun 14, 2024 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 14, 2024

Recently purchased a cx-5. Very happy. Henny made the process to easy and fast. It was very appreciated! More

by MREINHARTSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
Report | Print
Jun 14, 2024 -

Mazda Of Lodi responded

It's great to hear that Henny was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

June 14, 2024

They have great customer service especially in the service and parts department. and usually pretty fast More

by hcroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in the service department
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Jun 14, 2024 -

Mazda Of Lodi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 13, 2024

Dimitri was absolutely amazing from start to end . I appreciate his transparency and willingness to help me . More

by RAMIREZJH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Novikov
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Jun 14, 2024 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Dimitri here at Mazda Of Lodi. We appreciate your business and hope to see you again soon!

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