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Mazda Of Lodi

Lodi, NJ

4.7
2,726 Reviews
Call Dealership (973) 594-1700
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130 US Highway 46 East

Lodi, NJ

07644

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2,726 Reviews of Mazda Of Lodi

September 25, 2023

Sale price had 2k extra charged over the lease buyout price of 18k, in addition to 1.5k sales tax. Document fees was double the average and ESC premium of 600 dollars changed to 1950 during contract sign More

by V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dmitry Novikov
Report | Print
Sep 29, 2023 -

Mazda Of Lodi responded

Thank you for your review. We're sorry your visit didn't go as planned, Vikas, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Sep 29, 2023 -

Mazda Of Lodi responded

Thank you for your review. We're sorry your visit didn't go as planned, Vikas, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 24, 2023

Dmitry was very easy to work with, knowledgeable, answered all my questions, and very quick to get back to me. More

by TARAEJONES
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dmitry Novikov
Report | Print
Sep 25, 2023 -

Mazda Of Lodi responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Mazda Of Lodi!

September 23, 2023

Derek Matthews was super helpful and made the whole process seamless. The manager Fernando Ortiz went out of his way to help out during the process. Thanks for everything. More

by Mike S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Matthews
Report | Print
Sep 25, 2023 -

Mazda Of Lodi responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Derek could make this a top-notch experience. We hope you enjoy your new vehicle, Mike, and we look forward to continuing to serve you in the future!

September 23, 2023

Overall satisfaction with Mazda of Lodi, specially with Jason!!! He handled everything very well. I’ll recommend this car dealer Mazda of Lodi to my friends and colleagues. 👍 More

by FERRANLYN388
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Sep 25, 2023 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear Jason was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Sep 25, 2023 -

FERRANLYN388 responded

Thanks for the service and commitment. Jason was excellent!! Yes in the future I’ll contact you if need help. I’m very happy made my lease with Mazda.

September 22, 2023

All staff were professional honest and the establishment was clean. I would definitely recommend them More

by HAYZEE152
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Noble
Report | Print
Sep 22, 2023 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 21, 2023

The Sales Rep. , Mr. Díaz, was very nice and helpful. Very pleased with Mazda Lodi More

by BNDIAZ60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
Report | Print
Sep 22, 2023 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

September 21, 2023

I had a Quick and easy service. I had no problems get the service done piecemeal. More

by dchoinis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
Sep 22, 2023 -

Mazda Of Lodi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Of Lodi.

September 21, 2023

I visited Mazda of Lodi for an oil change. I was told the appointment would be approximately 1 hour and it actually was, I was pleasantly surprised More

by taylor
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Shoolis
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Sep 22, 2023 -

Mazda Of Lodi responded

It's great to hear that we were able to help you out, Taylor. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

September 19, 2023

Great customer service, didn’t take long at all. Got me in and out quick More

by REEMYOUSEF859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Braun, Dre Brownridge
Report | Print
Sep 19, 2023 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. We're glad Dre and Diane were able to help, and we hope to see you again!

September 19, 2023

Flawless service from start to finish during the purchase of a new vehicle. Everyone encountered at Mazda a Lodi was professional, courteous, patient, and thorough. I highly recommend this facility! More

by aida.egues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Exavier Rodriguez, Dmitry Novikov
Report | Print
Sep 19, 2023 -

Mazda Of Lodi responded

Aida, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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