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Mazda Of Lodi - Service Center

Lodi, NJ

4.7
1,278 Reviews
Call Service Center (973) 594-1700

1,278 Reviews of Mazda Of Lodi - Service Center

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May 26, 2024

Service was fast and friendly! This is a fantastic dealership and would definitely highly recommend! More

by decarlo2383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024

Henny was a pleasure to deal with. The process was quick and painless I love my new cx30 The color is what made me choose this car Platinum quartz metallic More

by MARGOPREZIOSI
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024

I always come out of there satisfied with their efficiency and speed when it comes to maintenance More

by JZAPATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
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Helpful
May 23, 2024

They were super easy to work with and were helpful in figuring out the options for my service and applying my pre paid maintenance package. More

by sjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie
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Helpful
May 19, 2024

Very personable and kind staff. The service was quick and efficient. Really appreciated the text updates about my car! They were also super flexible with me needing to change my appo More

by c.wohltman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Melody from Services
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May 20, 2024 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
May 16, 2024

Very disappointed. I got into a new lease where there is a problem with the car and they don’t fix it. I’ve been there for the same issue 4 times and there’s no resolut More

by HPB.14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diane Braun
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Imparato
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Mazda Of Lodi responded

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to reach you, and we will reach out.

Helpful
May 16, 2024

Mazda of Lodi had a very professional team and were very kind and informative with my service More

by MGONZABREU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex from service
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May 16, 2024 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
May 15, 2024

Always forget to vacuum even after written reminder during service. After giving car back to vacuum, it was not done properly. More

by arpitaggarwal1710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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May 19, 2024 -

Mazda Of Lodi responded

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to reach you, and we will reach out.

Helpful
May 15, 2024

Rosa was very professional, super nice and energetic. Service was fast. Love the feature when you accept services online during waiting so you don’t feel pressured in doing anything. More

by Valeriia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa
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May 16, 2024 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy that Rosa met your expectations. Thank you for choosing Mazda Of Lodi; we look forward to having you as a valued customer for many years!

Helpful
May 15, 2024

This has been my dealer for many many years and the sales dept and maintenance dept are very courteous and friendly people. Shout out to the maintenance manager. She’s awesome, respectful and friendly. More

by GLHENDASARNELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mazda Of Lodi, we look forward to having you as a valued customer for many years to come!

Helpful
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