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Mazda Of Lodi - Service Center

Lodi, NJ

4.7
1,273 Reviews
Call Service Center (973) 594-1700

1,273 Reviews of Mazda Of Lodi - Service Center

Sort by
May 04, 2024

Excellent service and an amazing customer service from Rosie. She’s so kind and helpful. More

by maria salas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez
Report | Print
May 06, 2024 -

Mazda Of Lodi responded

Maria, Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
May 02, 2024

Wonderful experience! Very detailed experience! Josie the service manager was an absolute pleasure! Put my mind at ease when I had concerns about my car. Will definitely b More

by chels_wink88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez
Report | Print
May 03, 2024 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that Josie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
May 01, 2024

Excellent service thanks to Jennifer for the help during the purchase process and to her husband for teaching me the features and technology of my new Mazda CX-90. Thank you very much guys and Mazda of Lodi More

by antonioaybarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with Jennifer and our team. We're glad to hear we delivered such a great experience!

Helpful
May 01, 2024

Rosie and the team made my experience easy and not a nervous situation. Thank you Mazda of Lodi More

by MATTDCHAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie
Report | Print
May 02, 2024 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rosie and our team met your expectations. Thank you for choosing Mazda Of Lodi; we look forward to having you as a valued customer for many years!

Helpful
May 01, 2024

Very professional service center, attentive personnel, they finished my service on time, they are always in a positive mood More

by OA1
Recommend Dealer
Yes
Employees Worked With
Worked with Alex and Rosie
Report | Print
May 02, 2024 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

Helpful
April 29, 2024

Love it Great lobby Clean Everyone willing to help Pet friendly Fast service Lots of seating More

by TONY_PERALTA_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Mazda Of Lodi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Tony, for choosing Mazda Of Lodi!

Helpful
April 28, 2024

When I leased my car I was told I would get free oil changes, tire rotations and car washes. They only gave me an oil change because they were “busy”. Super disappointed when I went to pick up my car. More

by Jess
Service Time
Recommend Dealer
No
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Mazda Of Lodi responded

We're sorry to hear about your experience, Jess, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Helpful
April 27, 2024

Rosie Ramirez was very attentive. She explained to me about the service. The mechanic also explained what needed to done with the battery and the brake. More

by SENORITA0530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez
Report | Print
Apr 29, 2024 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

Helpful
April 27, 2024

Dealership was clean & organized. Service was fairly quick. Staff was very friendly, cautious and atttentive. More

by dewitt281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosin Ramirez *****
Report | Print
Apr 29, 2024 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
April 27, 2024

Friendly service reps and knowledgeable technicians. The service Dept has gotten better over the years. More

by domincangs25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Apr 29, 2024 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
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