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Mazda Thousand Oaks

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.8
234 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 234 reviews

July 02, 2026

I had another very good experience at Mazda Thousand Oaks Service Center. Kyler Freeman welcomed me on time for my 12:30 appointment, and the whole process was easy, clear, and professional. I appreciated no More

by nadergabai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyler Freeman
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Jul 03, 2026 -

Mazda Thousand Oaks responded

Thank you for returning to our service center and trusting us with your Mazda. We’re glad your appointment began right on schedule and the entire process felt clear and prompt. We look forward to serving you again. Roger Chammas rchammas@browningautogroup.com

July 01, 2026

JC was so helpful and made the experience wonderful! You are lucky to have that man there! It was my first experience with him! More

by BCHRISTINA10
Recommend Dealer
Yes
Employees Worked With
JC was so helpful and made the experience wonderful! You are lucky to have that man there! It was my first experience with him!
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Jul 01, 2026 -

Mazda Thousand Oaks responded

Thank you for your five-star rating. We’re delighted the service team made your first Mazda visit so pleasant. We appreciate your trust and look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

June 29, 2026

Service was quick and efficient and I got all of my follow up questions answered. More

by KRISTYNMMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler - 5 stars!
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Jun 30, 2026 -

Mazda Thousand Oaks responded

We’re pleased to know the service visit was quick and that all your questions were addressed. Our team appreciates you bringing in your Mazda. Please let us know if there’s anything more we can do for you. Roger Chammas rchammas@browningautogroup.com

June 28, 2026

I bought a used car while living overseas in order to safe time and rental costs when I arrived. Jaquelyn was the only person (of many) that I reached out to who made it easy from start to finish. Thousa More

by dnklindee
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaquelyn Shraibati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2026 -

Mazda Thousand Oaks responded

It’s wonderful to hear Jaquelyn made your overseas purchase of a used Toyota RAV4 Prime seamless from airport pickup through final DMV paperwork. We’re glad the process saved you time and rental costs while meeting your expectations. Thank you for sharing your experience and enjoy your RAV4 Prime. Roger Chammas rchammas@browningautogroup.com

June 23, 2026

All staff was professional,friendly and easy to work with Overall it was a great experience More

by D.gomez24
Recommend Dealer
Yes
Employees Worked With
Jaquelyn Shraibati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaquelyn Shraibati
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Jun 23, 2026 -

Mazda Thousand Oaks responded

We’re thrilled Jaquelyn and the rest of our staff made your Mazda CX-5 purchase feel effortless. It’s wonderful to hear everyone was professional and friendly throughout. Enjoy every drive in your new CX-5! Roger Chammas rchammas@browningautogroup.com

June 22, 2026

jc and kyler and jake are all great. super helpful and super accommodating. service is the best More

by REBECCA.SMITHH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jc, kyler, jake
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Jun 22, 2026 -

Mazda Thousand Oaks responded

It’s great to know our team’s service on your Mazda3 was helpful and accommodating. We appreciate you trusting us with your Mazda and sharing this feedback. Roger Chammas rchammas@browningautogroup.com

June 21, 2026

Mike in Service was really helpful. I truly appreciate his care and kindness. Elayne Haggan More

by 1025ELAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales employees
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Jun 21, 2026 -

Mazda Thousand Oaks responded

It’s wonderful to hear our team showed care and kindness while servicing your Mazda CX-5. Thank you for your feedback. We look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

June 20, 2026

Pleasant and I like the coffee creamers No I said no Pleasant and I like the coffee creamers and lounge area More

by noahcoopertaublieb
Recommend Dealer
Yes
Employees Worked With
Mark
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Jun 20, 2026 -

Mazda Thousand Oaks responded

We’re happy to hear you found the visit pleasant and enjoyed the coffee creamers and lounge area. It’s great to know your Mazda CX-5 was well taken care of during service. Thanks for the five-star rating! Roger Chammas rchammas@browningautogroup.com

June 19, 2026

Kyler is an exceptional service writer. He is easy to get in touch with, schedule, and pick up. My car is always taken care of well. More

by KELLYDOYLE1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Freeman
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Jun 19, 2026 -

Mazda Thousand Oaks responded

Thank you for noting how simple scheduling and pickup have been, and for trusting us with your Mazda3’s care. We appreciate your feedback and look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

June 18, 2026

I had a great experience. I visited 4 times before I bought my car and Micah provided excellent service. He was patient and answered endless questions. Micah is a pleasure to More

by LESLIEROUS121
Recommend Dealer
Yes
Employees Worked With
Micah Costa
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Jun 18, 2026 -

Mazda Thousand Oaks responded

We’re delighted that our team member’s patience and detailed answers made each of your four visits smooth. Congratulations on your new Mazda CX-30, and thank you for choosing us. Roger Chammas rchammas@browningautogroup.com

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