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Mazda Thousand Oaks

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.8
148 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3500 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 148 reviews

March 26, 2026

Direct, speedy and professional. Video approval demystifies the process Well executed and delivered confidence in result More

by JBBRUN
Recommend Dealer
Yes
Employees Worked With
CJ
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Mar 26, 2026 -

Mazda Thousand Oaks responded

We’re pleased that our video approval added clarity and confidence to your Mazda CX-5 service. Thank you for acknowledging the smooth and efficient process. Roger Chammas rchammas@browningautogroup.com

March 24, 2026

I have used Mazda Thousand Oaks to service my 2017 Mazda CX5 since I first leased it new.. I have to travel quite a distance to have it serviced there, because of the great service coupled with the service More

by LYNNCORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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Mar 24, 2026 -

Mazda Thousand Oaks responded

Thank you for trusting us to service your Mazda all these years. We appreciate you traveling from afar and are glad our advisor provided helpful support during your recent visit. We look forward to serving you again. Roger Chammas rchammas@browningautogroup.com

March 23, 2026

Not bad experience like many others. Very friendly and casual- no sales pressure. Jacqueline (sales manager) was great! More

by BRUINBOY30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaquelyn Shraibati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

Mazda Thousand Oaks responded

Your feedback brightened our day. We’re glad Jaquelyn provided a friendly, no-pressure experience. Enjoy your Toyota and thank you for the five-star review. Roger Chammas rchammas@browningautogroup.com

March 23, 2026

They are very helpful, honest and professional. They gave us a great information about cars and prices. More

by alonams12
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Heller
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Mar 23, 2026 -

Mazda Thousand Oaks responded

Hello, thank you for noting how helpful and professional our team was as you chose your new Mazda CX-5. We’re glad the information on vehicles and pricing made your decision easier and look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

March 17, 2026

Simple drop off and timely service. Excellent friendly customer service. Kept in contact during the whole service. More

by LINDA94
Recommend Dealer
Yes
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Mar 17, 2026 -

Mazda Thousand Oaks responded

Thank you for your feedback. We’re pleased the drop off process was straightforward and that our team kept you updated throughout your Mazda service. It’s great to hear you felt welcomed by our friendly staff. Roger Chammas rchammas@browningautogroup.com

March 15, 2026

Mike is very helpful and I appreciate his honesty. Excellent customer service. Thank you Cristina More

by Cristina Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service Dept
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Mar 15, 2026 -

Mazda Thousand Oaks responded

Thank you for your kind feedback. We’re glad our team provided honest, helpful service for your Mazda CX-30 and look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

March 13, 2026

Smooth and very professional The entire service team was friendly, super helpful and professional. Outstanding customer care More

by News4andrews
Recommend Dealer
Yes
Employees Worked With
Kyle
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Mar 13, 2026 -

Mazda Thousand Oaks responded

Hearing that our service team provided a smooth and professional experience is wonderful. We appreciate your kind words about our friendly and helpful approach while working on your Mazda CX-5. We look forward to assisting you again with your vehicle. Roger Chammas rchammas@browningautogroup.com

March 11, 2026

Matt is amazing. He has sold us 4 Mazdas Matt is focused on customer service More

by MIKE@SOULESGROUP.COM
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Heller
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Mar 12, 2026 -

Mazda Thousand Oaks responded

Thank you for choosing us again for your Mazda needs. We’re thrilled Mathew provided the attentive service you deserve and that you’re enjoying your used CX-5. Please let us know if there’s anything else we can assist with. Roger Chammas rchammas@browningautogroup.com

March 11, 2026

I had a fantastic experience getting my service done. Kyler was super friendly and helpful and explained everything very clearly. Jackson my service tech explained what he found that needed to be done. More

by LISA@LISAKRASNOFF.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler and Jackson Thiesen
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Mar 11, 2026 -

Mazda Thousand Oaks responded

Thank you for highlighting our team’s clear communication and the helpful service video. We’re glad the explanations made sense and that your Mazda CX-50 received attentive care. We look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

March 08, 2026

Isaac and Matthew were kind and knew what they were talking about! I feel buying a car now a days is easier than it was 5 years ago. More

by RAINBOWTEA65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2026 -

Mazda Thousand Oaks responded

Our team appreciates your kind words about Issac and Mathew’s expertise. It’s great to hear that buying a car feels easier than it did five years ago. Congratulations on your new Mazda CX-50 Hybrid! Roger Chammas rchammas@browningautogroup.com

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