Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Mazda Thousand Oaks

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.7
227 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Contact Dealership

3500 Auto Mall Dr

Thousand Oaks, CA

91362

Directions

Filter Reviews by Keyword

maintenance Cynthia phone call price

By Type

Showing 227 reviews

May 05, 2026

Ive visited this Service Dept several times and have experienced consistent superior service from Jake, Kyler and the team. More

by LORISHOMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Kyler
Report | Print
May 05, 2026 -

Mazda Thousand Oaks responded

Thank you for the 5-star rating. We’re delighted our service team delivered superior care for your Mazda CX-30 on each visit, and we appreciate your continued trust. We look forward to helping with your next service. Roger Chammas rchammas@browningautogroup.com

May 04, 2026

The scheduled service commenced on time and. was completed without problems or personal consultations. The subsequent drive home showed no Irregularities. More

by schuhjoe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2026 -

Mazda Thousand Oaks responded

Pleased to learn your Mazda CX-5 service started on schedule and went smoothly, with no issues on your drive home. We appreciate you trusting us with your maintenance and welcome you back anytime. Roger Chammas rchammas@browningautogroup.com

April 30, 2026

Outstanding engagement, responsiveness, and execution of the deal. After speaking with several dealers, Matt & this team stood out for being straightforward, responsive, and respectful of my time. More

by Sun12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2026 -

Mazda Thousand Oaks responded

We’re delighted that our clear communication and swift follow-up made your new Mazda CX-30 purchase smooth and efficient. Thank you for trusting our team and sharing your experience. Roger Chammas rchammas@browningautogroup.com

April 30, 2026

They charged me for 530$ for 15,000 service, which I assumed it should be free More

by MARY.BAYANDORIHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Chammas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone Burrow
Report | Print
May 06, 2026 -

Mazda Thousand Oaks responded

Hello Mary: We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Roger Chammas rchammas@browningautogroup.com

April 30, 2026

Matt is a great sales person. He is knowledgeable and made the process feel easy. Highly recommend! More

by CSCHEURER2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Heller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2026 -

Mazda Thousand Oaks responded

It’s wonderful that Mathew guided you through an effortless Mazda CX-50 Hybrid purchase. We appreciate your high recommendation and look forward to assisting you again. Roger Chammas rchammas@browningautogroup.com

April 29, 2026

Check in was good, loaner car was ready and work was done on time. And professional. More

by SEVEN47FLYR
Recommend Dealer
Yes
Employees Worked With
Kyler
Report | Print
Apr 29, 2026 -

Mazda Thousand Oaks responded

Pleased to learn our check-in process went smoothly and your Mazda CX-5’s service was completed on schedule. We’re glad the loaner car was ready and that you found our team professional. Thank you for sharing your feedback. Roger Chammas rchammas@browningautogroup.com

April 29, 2026

The service advisor. JC was very helpful and they did the work right the first time. More

by HGEEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Report | Print
Apr 29, 2026 -

Mazda Thousand Oaks responded

We’re delighted our service team provided helpful assistance and completed the work correctly the first time on your Mazda. Thank you for the five-star rating, and we look forward to your next visit. Roger Chammas rchammas@browningautogroup.com

April 29, 2026

Excellent service, great communication throughout the entire process, completed on time as promised. Highly recommend. More

by Em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, all were great.
Report | Print
Apr 29, 2026 -

Mazda Thousand Oaks responded

It’s wonderful to hear the service visit for your Mazda CX-5 went smoothly with clear communication and on-time completion. We appreciate your recommendation and look forward to helping with your next service. Roger Chammas rchammas@browningautogroup.com

April 28, 2026

Jaquelyn and the whole dealership team was outstanding. Jaquelyn was personable, very knowledgeable, and great to work with. She was definitely the best cars salesperson I've ever worked with and I will de More

by GREUBLIN
Recommend Dealer
Yes
Employees Worked With
Jaquelyn Shraibati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaquelyn Shraibati
Report | Print
Apr 28, 2026 -

Mazda Thousand Oaks responded

Thank you for highlighting Jaquelyn’s personable approach and deep Mazda expertise. We’re delighted her outstanding service made purchasing your new Mazda so enjoyable, and we appreciate you recommending our team to other Mazda shoppers. Roger Chammas rchammas@browningautogroup.com

April 19, 2026

Rep was professional and explained the work needed on my car. I also appreciated having the video with the tech explaining what he worked on & what needed repair/replacing. More

by rnstill
Recommend Dealer
Yes
Employees Worked With
James Misko
Report | Print
Apr 19, 2026 -

Mazda Thousand Oaks responded

It’s great to hear our service representative provided a professional overview of the needed work. We’re glad the technician video helped clarify what your Mazda required. We look forward to helping with any future service needs. Roger Chammas rchammas@browningautogroup.com

1
...
7
8
9
...
23