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Mazda of Claremont - Service Center

Claremont, CA

4.8
364 Reviews

364 Reviews of Mazda of Claremont - Service Center

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September 01, 2024

Give George the keys to the dealership. I’ll continue to come back here because of him More

by anthonyjlira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Mazda of Claremont responded

Thank you for your business and posting a review. We're happy to read about your great experience at Mazda of Claremont and we'll be sure to pass on your kind words to George. Please let us know if there's anything else we can do for you and we look forward to next time!

August 31, 2024

Great experience. Salesmen were kind and professional. The finance processes was the fastest I’ve ever experienced. More

by rnfromcali
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riza Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Mazda of Claremont responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

August 29, 2024

Roy is the best. I recommend Clairmont Mazda to everyone. You can't go wrong here More

by GRANTODELL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Mazda of Claremont responded

We love reading that you were happy with your customer service experience and working with Roy! Don't hesitate to reach out if you have any questions and thank you for your kind recommendation.

August 29, 2024

Not enough communication about the status of my car. Blaming battery problems on me leaving the headlights on (which I did not do) is sexist & not appreciated. More

by ITSG2BADNAMS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Mazda of Claremont responded

We're so sorry to hear about this experience. Please know, we've shared this feedback with our teams.

August 28, 2024

Thank you so much for very good service today. I am very happy with your work and your service More

by Tigranabrahamyan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Navarro, Rudy Soto
Aug 29, 2024 -

Mazda of Claremont responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

August 28, 2024

Great service by the service dept! Would definitely recommend to friends and family. Loved the video More

by rizaamiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riza Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out. We're always happy to help!

August 28, 2024

Very nice attitude to customers nice service Excellent service thanks for the support and a warm welcome More

by tigranovsepian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Mazda of Claremont responded

Thank you for your excellent review. We are so pleased to hear that George and our team gave you the service you deserve. Have a wonderful holiday weekend!

August 28, 2024

Thought this dealership is very nice & clean it definitely is not family friendly. The cars may be but there are no changing tables in any of the restrooms. A mother’s or family room would be very More

by SGE4494
Recommend Dealer
Yes
Employees Worked With
None
Aug 29, 2024 -

Mazda of Claremont responded

Thank you so much for your valuable feedback and for bringing this concern to our attention. We apologize for any inconvenience this has caused. .

August 28, 2024

Buying experience was good and did not feel forced into any decision. Vehicles I saw came with already installed dealer add ons - only thing I did not like. More

by ec
Recommend Dealer
Yes
Employees Worked With
Riza Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimelle
Aug 29, 2024 -

Mazda of Claremont responded

Thank you for your kind review and recommendation. We will add products that we feel add value to the vehicle and always strive to be very transparent. Please don't hesitate to reach out if you have any questions or want to discuss anything further.

August 23, 2024

Service advisor Amy was very helpful and nice, technician took care of my car professionally More

by karenyen86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Mazda of Claremont responded

Thank you for your confidence in Mazda of Claremont, and for allowing us to earn your business. We are thankful to have you as a customer.

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