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Mazda of Claremont - Service Center

Claremont, CA

4.7
162 Reviews
Call Service Center (909) 451-5100

162 Reviews of Mazda of Claremont - Service Center

Sort by
April 27, 2024

My car was missing parts that could have caused an accident and I still waiting on my refund 3 weeks later. Will never come back to this location. Bolts that hold my tires on were not there and my oi More

by aschirm03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roy Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 24, 2024

Great service department fast and friendly service and very up front with pricing and labor rates which I greatly appreciate very much. I will definitely be back to service my CX-5 Turbo. More

by ryan.zubiate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Mazda of Claremont responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

Helpful
April 21, 2024

Amazing experience! Scheduling the appointment was quick and easy. Service was thorough and complete with a video. Thank you! I’ll be back! More

by 4lindaherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video and the ease of scheduling your appointment. If you have any questions, please don't hesitate to reach out.

Helpful
April 19, 2024

Martin and Amy were very attentive and considerate while helping me apply my first service package. I really appreciated their professionalism and the time they took to explain the process. More

by autumnhagerty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Ramirez
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Apr 22, 2024 -

Mazda of Claremont responded

We love reading that you were happy with your customer service experience and that Amy and Martin were able to answer your questions and assist you! Thank you for allowing us to earn your business.

Helpful
April 18, 2024

Great experience, Vander was very helpful, professional and friendly. I really enjoyed my experience and will highly reccomand to a friend. More

by andreadelfanti
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vander Urzua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Mazda of Claremont responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to Vander. Please let us know if there's anything else we can do for you.

Helpful
April 14, 2024

On time Good communication Nice person to work with Difficult to locate the direction to service center Entrance More

by MRKANNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Mazda of Claremont responded

Thank you for allowing us to earn your business and for sharing your experience! If there is anything more we can do, please let us know.

Helpful
April 14, 2024

We had to drive far to get to get to Claremont Mazda because we had a good deal; so far everything is working well. More

by michaelnkemnji
Recommend Dealer
Yes
Employees Worked With
We did not come across any of these people.
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Apr 15, 2024 -

Mazda of Claremont responded

Thank you for leaving this excellent review! All of us at Mazda of Claremont appreciate your feedback! Please reach out if you have any questions.

Helpful
April 13, 2024

George and Amy were very kind, knowledgeable, and listened to my questions and concerns. They had a rental ready for me to drive within minutes and my car waiting for me when I returned. I had a gr More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Mazda of Claremont responded

We appreciate your positive star rating and we're glad to hear you were happy with your overall experience. If there's anything more we can do to improve our services, please let us know. We look forward to working with you again.

Helpful
April 13, 2024

Great car! Price was msrp wish I could have gotten a discount but it’s fine considering I was able to select this model. More

by FRANCISCO2028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Mazda of Claremont responded

Thank you for leaving this kind review! All of us at Mazda of Claremont appreciate your feedback!

Helpful
April 05, 2024

Great service all around, new system to drop off car was super easy and fast. More

by ynnad45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Mazda of Claremont responded

Thank you so much for the wonderful star rating! We're glad you enjoyed your experience with us and we look forward to your next visit!

Helpful
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