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Mazda of Claremont - Service Center

Claremont, CA

4.8
364 Reviews

364 Reviews of Mazda of Claremont - Service Center

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July 25, 2024

Very clean facility. Always kept informed of vehicle status. Never had a problem here. Would recommend. More

by richtrubey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mazda of Claremont responded

Our team strives to deliver an excellent experience, and are glad you have found this to be the case during your visits. If you have further needs or questions, please reach out!

July 25, 2024

Nice staff and finished service in a timely manner. Nice clean waiting room with snacks and drinks More

by charlene.duran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mazda of Claremont responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing Mazda of Claremont and we hope to see you again.

July 20, 2024

Very pleased with the customer service. Everyone was nice and made sure to keep me updated while I waited for my car to get serviced. More

by PMDIAZ0321
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Jul 22, 2024 -

Mazda of Claremont responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing Mazda of Claremont and we hope to see you again.

July 19, 2024

The best and professional personal, all attention and service are excellent by Amy and Personal work in Mazda Claremont More

by rebeccaloza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Mazda of Claremont responded

We love hearing such amazing feedback! All of us at Mazda of Claremont take great pride in providing nothing less than exceptional service, and we are glad that has been your experience! Thank you so much for your recommendation and we will make sure Amy hears your kind words.

July 19, 2024

The dealership is excellent. The service center is easily accessible and leaving my vehicle there was seamless. Also the employees were very helpful. More

by Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Mazda of Claremont responded

Thanks so much for the five-star rating and review! We're so glad you enjoyed your visit and we look forward to working with you again!

July 19, 2024

They were friendly, able to answer all questions, professional, knowledgeable. Thank you Vander, George & Riza. Vander went the extra mile showing us all the features inside of the new car and settin More

by Kaitlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riza Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vander Urzua
Jul 19, 2024 -

Mazda of Claremont responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service exceeded your expectations. We'll be sure to pass on your kind words to Vander, George and Riza. Please don't hesitate to reach out if your have any questions.

July 17, 2024

Great customer service received from Lorne and the rest of the team at Mazda Claremont More

by Anthony Kwok
Recommend Dealer
Yes
Employees Worked With
Arash Himmat
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorne Sallis
Jul 19, 2024 -

Mazda of Claremont responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with our team and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

July 17, 2024

I went in for service before and my car continued to have issues after they worked on it. After letting them know I was continuing to have issues Roy did his best to correct the issue. But I do have to add t More

by kelly_qz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Mazda of Claremont responded

Thank you for writing a such a kind review! We are so happy to hear about your experience working with Roy. We thank you for giving us the opportunity to serve you and look forward to continuing to work with you.

July 17, 2024

Great service and experience. Martin was great to work with and the waiting area was very comfortable. More

by ESPARZAWENDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin in service was very polite and helpful.
Jul 19, 2024 -

Mazda of Claremont responded

We really appreciate you taking the time to leave us your feedback. We're elated to hear you enjoyed your experience with our team, and that you received a high level of customer service. We strive to make our customers happy, and we're glad we hit the mark! We look forward to your next visit.

July 14, 2024

Roy was very helpful. After having an issue with my car the first time I took it in Roy took the time to correct the issue. Rental car was too small. Get bigger rentals to More

by kelly_qz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Mazda of Claremont responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

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