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Mazda of Claremont - Service Center

Claremont, CA

4.8
367 Reviews
Call Service Center (909) 451-5100

367 Reviews of Mazda of Claremont - Service Center

Sort by
July 17, 2024

I went in for service before and my car continued to have issues after they worked on it. After letting them know I was continuing to have issues Roy did his best to correct the issue. But I do have to add t More

by kelly_qz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Mazda of Claremont responded

Thank you for writing a such a kind review! We are so happy to hear about your experience working with Roy. We thank you for giving us the opportunity to serve you and look forward to continuing to work with you.

July 17, 2024

Great customer service received from Lorne and the rest of the team at Mazda Claremont More

by Anthony Kwok
Recommend Dealer
Yes
Employees Worked With
Arash Himmat
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorne Sallis
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Jul 19, 2024 -

Mazda of Claremont responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with our team and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

July 14, 2024

Roy was very helpful. After having an issue with my car the first time I took it in Roy took the time to correct the issue. Rental car was too small. Get bigger rentals to More

by kelly_qz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Mazda of Claremont responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

July 13, 2024

Quick, efficient service. Always a pleasure to work with Mazda of Claremont. The inspection video was spot on as well! More

by ALEXOFILI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arash Himmat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riza Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Banuelos, Chris Hernandez, Andrew Navarro, Rudy Soto
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Jul 15, 2024 -

Mazda of Claremont responded

Thank you so much for being a loyal customer and for your excellent review and rating. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

July 10, 2024

First time here, won’t be back. Rather drive to Fontana. No acknowledgement when you arrive everyone is too busy at their desk. More

by karinag3737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
July 08, 2024

Very professional, friendly and efficient with my oil change and services. Thank you for your time! More

by SP_HUERTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Mazda of Claremont responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

July 07, 2024

Easy to work with, helped me with transportation and did the repairs quickly and thoroughly. More

by jeffmoran21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Mazda of Claremont responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

July 02, 2024

Great service , everyone was nice and helpful and send a video of the mechanic inspecting was a great touch . More

by Stoneyfjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Mazda of Claremont responded

Thank you so much for your great review and rating of your experience with our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

July 02, 2024

Service was fast easy and informative, the video sent about service was a very cool and informative! More

by andyc05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you appreciated our transparency video. If you have any questions, please reach out.

July 01, 2024

Amy was knowledgeable, friendly and thorough in explaining everything to us. Very happy with the experience overall More

by adam.stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Mazda of Claremont responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Amy. Please let us know if there's anything else we can do for you.

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