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Mazda of Claremont - Service Center

Claremont, CA

4.8
363 Reviews

363 Reviews of Mazda of Claremont - Service Center

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May 03, 2024

the car was exactly what I wanted and perfect. I worked with someone who represented me. More

by s.e.l.
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Mazda of Claremont responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

May 01, 2024

Good service . Happy to the maintenance here~~ very nice place , everyone is friendly and professional More

by ALISA0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Mazda of Claremont responded

We love reading that you were happy with your customer service experience! Don't hesitate to reach out if you have any questions.

April 27, 2024

My car was missing parts that could have caused an accident and I still waiting on my refund 3 weeks later. Will never come back to this location. Bolts that hold my tires on were not there and my oi More

by aschirm03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roy Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Mazda of Claremont responded

We're so sorry to hear about this experience. This is not characteristic of our team or the service we strive to provide. We appreciate you allowing us to cover your repairs at another dealer and your refund was mailed out last week. We understand your frustration, and apologize for your inconvenience.

April 24, 2024

Great service department fast and friendly service and very up front with pricing and labor rates which I greatly appreciate very much. I will definitely be back to service my CX-5 Turbo. More

by ryan.zubiate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Navarro, Rudy Soto
Apr 25, 2024 -

Mazda of Claremont responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

April 21, 2024

Amazing experience! Scheduling the appointment was quick and easy. Service was thorough and complete with a video. Thank you! I’ll be back! More

by 4lindaherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Navarro, Rudy Soto
Apr 22, 2024 -

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video and the ease of scheduling your appointment. If you have any questions, please don't hesitate to reach out.

April 19, 2024

Martin and Amy were very attentive and considerate while helping me apply my first service package. I really appreciated their professionalism and the time they took to explain the process. More

by autumnhagerty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Ramirez
Apr 22, 2024 -

Mazda of Claremont responded

We love reading that you were happy with your customer service experience and that Amy and Martin were able to answer your questions and assist you! Thank you for allowing us to earn your business.

April 18, 2024

Great experience, Vander was very helpful, professional and friendly. I really enjoyed my experience and will highly reccomand to a friend. More

by andreadelfanti
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vander Urzua
Apr 19, 2024 -

Mazda of Claremont responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to Vander. Please let us know if there's anything else we can do for you.

April 14, 2024

We had to drive far to get to get to Claremont Mazda because we had a good deal; so far everything is working well. More

by michaelnkemnji
Recommend Dealer
Yes
Employees Worked With
We did not come across any of these people.
Apr 15, 2024 -

Mazda of Claremont responded

Thank you for leaving this excellent review! All of us at Mazda of Claremont appreciate your feedback! Please reach out if you have any questions.

April 14, 2024

On time Good communication Nice person to work with Difficult to locate the direction to service center Entrance More

by MRKANNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Mazda of Claremont responded

Thank you for allowing us to earn your business and for sharing your experience! If there is anything more we can do, please let us know.

April 13, 2024

Great car! Price was msrp wish I could have gotten a discount but it’s fine considering I was able to select this model. More

by FRANCISCO2028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Mazda of Claremont responded

Thank you for leaving this kind review! All of us at Mazda of Claremont appreciate your feedback!

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