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Mazda of Claremont - Service Center

Claremont, CA

4.8
362 Reviews

362 Reviews of Mazda of Claremont - Service Center

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February 27, 2024

Mr. Roy Wells went above and beyond for me and to be honest I was a bit skeptical since my last service didn’t go so well. He assured me that things will be different and I am glad that he did not disap More

by Ripper1.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Navarro, Rudy Soto
Feb 28, 2024 -

Mazda of Claremont responded

Thank you for your confidence in Mazda of Claremont and for allowing us to earn your business. We are thankful to have you as a customer and will share your kind words.

February 22, 2024

The service was great as always, the staff were very accommodating. The lounge was cozy and the complementary items were also good. keep it up mazda! Wooy woot! More

by justMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Feb 23, 2024 -

Mazda of Claremont responded

All of us at Mazda of Claremont take pride in providing exceptional service to our customers and we are so glad to see that was your experience! We are pleased to hear that Martin was of great assistance to you and will make sure he hears about your nice words. If there is anything more we can do for you, or if you have any questions, please let us know.

February 15, 2024

Both service techs were great. The service manager went over and beyond to make sure I was happy. Thank you More

by srzoeday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Mazda of Claremont responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do for you.

February 13, 2024

Great service! The team was very informative and helpful. I will definitely be going back. More

by Stella.Galvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Banuelos, Chris Hernandez, Andrew Navarro
Feb 13, 2024 -

Mazda of Claremont responded

We're absolutely delighted to know that the Mazda of Claremont team provided you with such a fantastic experience! We appreciate the recommendation and look forward to serving you again in the future.

February 10, 2024

He is very nice and everything is good 👍🏻 that can fixed problem to customers . Claremont Mazda very good More

by LUCYKUO98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Mazda of Claremont responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Mazda of Claremont! If you need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2024

Great service. Super helpful and made sure I understood the cost and what was being done to my car More

by MMASO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Mazda of Claremont responded

Thank you for your business and posting a review. Great to read about your nice experience working with Amy. We'll be sure to recognize her for her excellent customer service. Please let us know if there's anything else we can do for you.

February 04, 2024

Excellent customer service provided by George. He kept me updated on the progress and other needs. More

by tcplans@yahoo. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Mazda of Claremont responded

All of us at Mazda of Claremont take pride in providing exceptional service to our customers and we are glad to see that was your experience! We are pleased to hear that George was of great assistance to you and will make sure he hears about your nice words. If there is anything more we can do for you let us know.

February 01, 2024

I am grateful for the courteous and professional service I receive at the Mazda of Claremont dealership every time I bring my car in for service. More

by FRANCOTORRES119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Mazda of Claremont responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to George and his team. Please let us know if there's anything else we can do for you.

January 30, 2024

Great staff and great service. They also provide a video showing me the maintenance detail. More

by jane199209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Banuelos, Chris Hernandez
Jan 31, 2024 -

Mazda of Claremont responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again!

January 28, 2024

The representative are very helpful they understand the customer and they are willing to bring home the car you love. More

by LEANNELOISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Navarro
Jan 29, 2024 -

Mazda of Claremont responded

We're so happy to hear you had a wonderful experience. Thank you for the great review of Andrew! We'll be sure to let him know to keep up the good work.

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