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Mazda of Claremont - Service Center

Claremont, CA

4.7
369 Reviews

369 Reviews of Mazda of Claremont - Service Center

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September 15, 2023

Very responsive and helpful. Emmanuel Rojas was very helpful to me was but he was not listed in sales. More

by ECOFREAKTOO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hernandez
Sep 18, 2023 -

Mazda of Claremont responded

We love to read reviews like this one! Thank you so much for sharing your experience at X. We are so pleased to hear that Emmanuel was able to give you the service you deserve. Please don't hesitate to call if you have any questions.

August 30, 2023

Very clean, organized and well run. The service reps were very professional. I thought the video of the underside of my car was outstanding. More

by djcremins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Mazda of Claremont responded

Thank you so much for coming in and trusting Amy with your vehicle! The personalized service videos are always great, I am glad that you enjoyed it, stay safe!

August 30, 2023

Good customer service; listens and acts on customer’s concerns. Given the abnormal situation I had with my car a day prior I was pleasantly surprised to be accommodated the next day without prior appoint More

by Tess Chua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Mazda of Claremont responded

Tess, thank you for choosing us! It's not easy to trust your vehicle with someone else, and I am very happy to hear that we earned your trust and great rating. Please reach out if you need anything else, or have any questions. Stay safe!

August 24, 2023

Service was very good. Everyone was very professional. Waiting room was comfortable. Thank you for everything! More

by BRYANKOLUPSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Mazda of Claremont responded

Thank you for allowing us to earn your business! All of us at Mazda of Claremont take great pride in providing nothing less than exceptional service, and we are glad that was your experience!

August 24, 2023

George was great, awesome customer service and took good care of me as a customer. More

by DOUGLAS_FLORES37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Mazda of Claremont responded

Thanks so much for the five-star rating! We're so glad you enjoyed your visit and we look forward to working with you again!

August 16, 2023

Outstanding, Mazda was quick and professional. I loved the maintenance walkthrough feature. Driving all the way from Menifee was completely worth it. Thanks Team!. More

by artrobles8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Mazda of Claremont responded

Thank you so much for your wonderful review. We really appreicta eyou coming in and taking the time to recommend us, have a great weekend!

August 16, 2023

The team at Mazda Claremont was professional and friendly. They provided excellent customer service, were quick/efficient and honest. My husband left a code scanner in the car and Roy went out of hi More

by msskellyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, A sales person who answered my call
Aug 18, 2023 -

Mazda of Claremont responded

Kelly, this is what it's all about- having a dealership you can trust and feel comfortable in. Thank you for choosing us and for leaving such kind words about Roy, I'll make sure he hears them. Take care and let us know if you need anything else!

August 15, 2023

I absolutely love coming to Claremont Mazda. The customer service is always friendly and they get you in and out. George and Amy who assist with the servicing are amazing. They take really good More

by frecklefacetina73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Mazda of Claremont responded

Hi there! Thank you for your loyalty and your wonderful words for our team, I'll let Amy and George know that their hard work is appreciated and felt! 'm sorry to see a low rating, but if there is anything we could have done better, we would love to know more about it. We hope to see you next time, take care!

August 14, 2023

Very clean looking faculty with professional staff. Prefer this Mazda over the Puente Hills location. More

by jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Mazda of Claremont responded

Thank you for taking the time to rate and review us! We're so glad to know your service experience went so seamlessly! We look forward to assisting you again in the future!

August 14, 2023

Very helpful and made my deal quick and easy. Arsen was great and very knowledgeable More

by DFITPLUS
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Mazda of Claremont responded

Thank you so much for the kind review! We appreciate you trusting George with your vehicle's service needs! Take care and please don't hesitate to reach out if we can be of assistance again in the future!

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