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Mazda of Claremont - Service Center

Claremont, CA

4.8
365 Reviews

365 Reviews of Mazda of Claremont - Service Center

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November 05, 2024

Had a difficult time with the purchasing but customer service dept reached out and made sure the experience was great and my issues were resolved. That is the mark of a good dealership. They took ownersh More

by BURGANDY4D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Vivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Mazda of Claremont responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your experience and will be sure to pass on your kind words to our team. Please let us know if there's anything else we can do for you.

November 05, 2024

Great service very prompt . Surprised that the mechanic sends video of service. Very much appreciated. More

by CHELENG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Madrid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Mazda of Claremont responded

Thank you so much for your excellent review and rating. We are pleased to hear that you appreciate our transparency service video. If you have any questions, please don't hesitate to contact us.

Apr 30, 2025 -

CHELENG123 responded

Great service

October 31, 2024

This was my first time visit to Mazda of Claremont for service. George was very courteous and friendly. He ran the VIN to find out that my next couple of services on are Mazda. Will be back for more! More

by BLAU1US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

October 29, 2024

Excellent service all around. Scheduling my car same day was great. Martin was provided excellent customer service. More

by avrildavid40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Mazda of Claremont responded

It's great to know that Martin and our team at Mazda of Claremont were able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation!

October 29, 2024

Lorne was super helpful and made the process very easy. From the initial call to our the door, everything was very easy. More

by CarlosDeq
Recommend Dealer
Yes
Employees Worked With
Riza Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorne Sallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Mazda of Claremont responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Mazda of Claremont! If you need anything else from us, please feel free to give us a call or stop by.

October 29, 2024

Brand new 2025 Mazda CX-50 with faulty air conditioner, and scratches all over the vehicle. I asked if optional items were on the vehicle and was told YES, but it wasn't. The driver drove the vehicle from More

by LAJUANNA.BLAKE
Recommend Dealer
No
Employees Worked With
Zohrabi Narbeh & Man who delivery my vehicle to me
Oct 30, 2024 -

Mazda of Claremont responded

We're very sorry to see the low rating and to read about your experience. Someone will be reaching out to you soon to discuss this further.

October 28, 2024

I came due to noise eminating from driver-side headlight. Amy took note of the problem, and confirmed the noise source. It was taken in and that was also confirmed by the tech. Amy told me that part need to More

by AAA1958
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Mazda of Claremont responded

Thank you for your glowing review; we are happy to pass along your comments to the team here at Mazda of Claremont! If you need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

I love Mazda of Claremont, which is much better than Mazda of Seattle. The waiting room is excellent, and people are nice. If I have a chance to purchase a new car at Mazda, here is my top choice. More

by Jenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Felix (from the paperwork)
Oct 28, 2024 -

Mazda of Claremont responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mazda of Claremont!

October 25, 2024

very helpful very friendly,good service communication is great, find my car. overall recommended this dealership More

by hong.yufe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovany Castenada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Mazda of Claremont responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 22, 2024

George was wonderful the second I drove in. Everyone there including the porter made my visit special. I will continue to service my vehicle here :). Thank you to the tech George as well!!! More

by michelle.tejeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Vivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Mazda of Claremont responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

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