Martin Ramirez
Martin Ramirez at Mazda of Claremont

Martin Ramirez

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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4.8
55 Reviews
4.8

55 Reviews

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55 Reviews of Martin Ramirez

April 15, 2026

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Employee Rating

Excellent service, professional staff and I love dealing with you guys , because I have got really good car. More

by MIKAMINASYAN
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2026

Mazda of Claremont responded

Thank you for your wonderful feedback! We’re so glad to hear you received excellent service and found our staff professional and easy to work with. It’s great to know you’re happy with your car, that means a lot to us! We truly appreciate your continued trust and look forward to seeing you again!

March 17, 2026

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They said fluids would be filled as part of service but after oil change was done, wiper fluids not filled and brakes not checked. Last time they did poor job with my brakes. Two strikes… going to give the More

by Krash
Service Price Transparency
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Recommend Dealer
No
Mar 20, 2026

Mazda of Claremont responded

Thank you for sharing your feedback. We’re sorry to hear that some items weren’t completed during your recent service and that past experiences with brake service have been concerning. We appreciate you giving us another opportunity to provide a thorough and accurate service experience. Your comments have been shared internally to help improve our processes and ensure all service items are properly addressed.

March 09, 2026

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Great customer service and always reasonable with their time on oil changes whenever I come in for service. Thank you again. More

by Afghost
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Recommend Dealer
Yes

Other Employees Tagged: Amy Felix, George Mejia, Adrian Hernandez , Jake Trujillo

Mar 11, 2026

Mazda of Claremont responded

Thank you for sharing your experience! We’re glad to hear that our team at Mazda of Claremont continues to provide great customer service and makes your oil change visits smooth and convenient. We truly appreciate your loyalty and kind words! We look forward to seeing you again for your next service.

February 17, 2026

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Very pleased with the service, the service advisors listened to my requests and comments and took action on it. More

by thunderbird777
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Recommend Dealer
Yes
Feb 19, 2026

Mazda of Claremont responded

Thank you for your feedback! We’re thrilled to hear that our service advisors listened carefully to your requests and took action to meet your needs. Providing attentive and responsive service is always our goal, and it’s great to know we delivered that experience at Mazda of Claremont. We truly appreciate your trust and look forward to assisting you again!

February 12, 2026

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Service advisor was very thorough and went above and beyond to help me. Excellent service!! Thank you! More

by BMWMD2000
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Adrian Hernandez , Adriana

Feb 19, 2026

Mazda of Claremont responded

Thank you so much for the wonderful feedback! We’re thrilled to hear your service advisor was thorough and went above and beyond to assist you. Providing excellent service is always our goal, and it means a lot to know we delivered that experience at Mazda of Claremont. We truly appreciate your support and look forward to helping you again in the future!

January 20, 2026

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The service was fast, and the waiting room was comfortable with good amenities, price was good, i received a detailed video with all the inspections. More

by miguel-caro-c
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Recommend Dealer
Yes
Jan 26, 2026

Mazda of Claremont responded

Thank you for your review! We’re glad to hear that your service was fast, the waiting area was comfortable, and the pricing met your expectations. It’s great to know the detailed inspection video was helpful as well. We truly appreciate you choosing us and look forward to your next visit!

December 18, 2025

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Your staff was fast and courteous plus I had a coupon for the service. Very professional and the coffee in the lounge was great. More

by rexnard1
Service Price Transparency
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Recommend Dealer
Yes
Dec 19, 2025

Mazda of Claremont responded

Thank you for the great feedback! We’re happy to hear our team was fast, courteous, and professional, and that you were able to take advantage of your service coupon. We’re also glad you enjoyed the coffee in the lounge, it’s the little things that make the experience better! We appreciate your visit and look forward to seeing you again.

November 30, 2025

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Employee Rating

Amy is really kind and helpful; this is rare in a fact paced SoCal World! More

by Marlene Mora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Felix, George Mejia, Adrian Hernandez , Can’t find the photo of the one I thought was Amy

Dec 01, 2025

Mazda of Claremont responded

Thank you for your kind words! We’re thrilled to hear that Amy made your visit smooth and enjoyable, going above and beyond to help our guests is exactly what we strive for. Your feedback means a lot to us!

October 15, 2025

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The whole experience was nice and smooth! I even needed to get back home in the middle quickly and Amy was very helpful. More

by jtlehto
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 15, 2025

Mazda of Claremont responded

Thank you for your kind words! We’re glad Amy was able to assist and make your visit smooth, even with your unexpected stop. We appreciate your feedback and look forward to seeing you again!

August 07, 2025

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Employee Rating

I got a good experienc and thanks for everything. I’m happy for my car. More

by Leo_ha2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2025

Mazda of Claremont responded

Thank you for your kind words! We’re so glad to hear you had a good experience and that you’re happy with your new car. It was a pleasure working with you, and we’re here if you need anything down the road. Enjoy every mile!

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