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Mazda of Claremont - Service Center

Claremont, CA

4.8
365 Reviews
Call Service Center (909) 451-5100

365 Reviews of Mazda of Claremont - Service Center

Sort by
October 22, 2024

Great customer service! Martin was very helpful and the entire service process was smooth. Thank you very much for the assistance. More

by maciyaci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Mazda of Claremont responded

Thank you for your excellent review. We are so pleased to hear that Martin and our team gave you the service you deserve. Have a wonderful weekend!

October 22, 2024

Service is very nice. They send me a inspection video. Make me know the exact situation of my car. Love it! More

by timesnewmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Mazda of Claremont responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

October 17, 2024

Thank you very much for your service I really like this car thank you so much More

by Bayraman561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Mazda of Claremont responded

It's great to know that our team at Mazda of Claremont was able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation!

October 16, 2024

Listened to my concerns and addressed issues with my car immediately. Fixed issues at a timely manner. More

by michaellagaite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Mazda of Claremont responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing Mazda of Claremont and we hope to see you again.

October 12, 2024

I don’t really like this place because they didn’t explain to me very clearly, all they want is to close the deal and get my money faster! More

by zhaote1993
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Arash Himmat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Mazda of Claremont responded

We're very sorry to see the low rating and to hear about your experience. Our team consistently strives to provide our customers the best possible customer service, and we're sorry we missed the mark. Thank you for bringing it to our attention so we can address it and make sure it doesn't happen again.

October 12, 2024

The team provided exceptional service and kept us updated on the progress of the work done. More

by letty1s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian
Report | Print
Oct 14, 2024 -

Mazda of Claremont responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

October 12, 2024

They got my issue resolved quickly and my car back to me clean and exactly when promised. More

by BURGANDY4D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Mazda of Claremont responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 12, 2024

excellent dealership, prompt, thorough, courteous will definitely be taking the car back for future servicing as they were excellent. More

by rtwphx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Mazda of Claremont responded

Thank you for your confidence in Mazda of Claremont, and for allowing us to earn your business. We are thankful to have you as a customer.

October 08, 2024

The staff is always positive and helpful. Offering to help in anyway if they think an issue may arise with wait time. More

by MUUADEEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Mazda of Claremont responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

October 06, 2024

They have gone above and beyond to help with my car needs and have been so kind and courteous. More

by ROSIE.2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Mazda of Claremont responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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