Mazda of Elk Grove

Awesome Rachel, you rock! I can't believe how quickly this got done. Thanks for making this whole process easy and stress-free for me! Under three hours, n Rachel, you rock! I can't believe how quickly this got done. Thanks for making this whole process easy and stress-free for me! Under three hours, never happened to anyone I know. More

Good experience Ratish was awesome. He gave me the best deal for the car I wanted. I would recommend him and Elk Grove dealership to other people. Ratish was awesome. He gave me the best deal for the car I wanted. I would recommend him and Elk Grove dealership to other people. More

Outstanding personalized customer service!!! My wife and I had the most satisfying customer service experience!!! Matt Heidrich was truly outstanding in delivering exactly what we wanted!!! We we My wife and I had the most satisfying customer service experience!!! Matt Heidrich was truly outstanding in delivering exactly what we wanted!!! We were treated with Red Carpet respect from start to finish. We had shopped for months looking at several different dealerships and cars for our needs. We choose Elk Grove Mazda because of Matt and his attention to detail. Their amazing staff and wonderful no pressure sales approach led to my wife and I purchasing two vehicles from them. This is now my destination location for vehicles. We won't go anywhere else!!! I would highly recommend Matt Heidrich and Elk Grove Mazda to all my friends, family members and associates!!! This is a location that you can trust and will treat you with respect. More

Very Nice Rep The overall experience was painless. The only thing I didn't care for was that the car we were interested in was not on the lot and instead of tellin The overall experience was painless. The only thing I didn't care for was that the car we were interested in was not on the lot and instead of telling us they drove the vehicle from San Fran to Elk Grove, which added more miles to the New vehicle and we have no idea how the drive treated the vehicle. It should have been transported on a truck or at least given us the option as to what we would have wanted. Love the fact that we get free car washes for as long as we own the vehicle. More

Great Service. Great deal. We just purchased a second vehicle from Elk Grove Mazda. Another great experience. No stress and had the best deals of all the dealerships we looked We just purchased a second vehicle from Elk Grove Mazda. Another great experience. No stress and had the best deals of all the dealerships we looked at. Thank you. More

Serious about customer service! Matt Heidrich was very helpful in planning our purchase. He was informative, attentive and set everything up perfectly. We bought at a competitive pri Matt Heidrich was very helpful in planning our purchase. He was informative, attentive and set everything up perfectly. We bought at a competitive price and had a smooth transaction. We also got terrific follow-up after the sale. There's a clear commitment to customer service at Mazda of Elk Grove! More

Great experience I hate to car shop because it's always such a hassle! This time it was different we made the deal online & then went in to buy the car. They had every I hate to car shop because it's always such a hassle! This time it was different we made the deal online & then went in to buy the car. They had everything ready for us so we didn't have to play the yoyo game! Thank you for making my car purchase easy & short. Thank you Linda Westburg More

Worth the Drive! I have nothing but good things to say about this dealership. I have bought 2 vehicles from them over the last 2 years and have been very happy with bo I have nothing but good things to say about this dealership. I have bought 2 vehicles from them over the last 2 years and have been very happy with both my 2014 Mazda 6 and my wife's 2016 Mazda CX-5. What I love about the Mazda line is what you get for the money. Mazda of Elk Grove is a CarPro Certified dealer which means no haggling and no high pressure sales people. Also there is stability in their employees. I was able to work with the same sales person for both purchases. His name is Ratish and I would buy a third car from him if I needed it. At most other dealerships, the sales staff are transient. The Elk Grove Mazda service department is incredible, Two years ago I had a flat tire on my brand new Mazda 6. I picked up a nail in the side wall and it wasn't repairable. These are low-profile tires and few people stock them. I live in Granite Bay and it was a Saturday afternoon. I put on the emergency spare and went looking for a tire at some of the local tire shops with no luck. I went to my local Mazda dealer in the Roseville Auto Mall and they would not help me because I didn't have an appointment (like I knew I was going to get a flat). I called Elk Grove Mazda and told them about my situation. It was late in the afternoon and I knew it was going to take some time to get there. They had a tire in stock and told me to take my time getting there and not to get on the freeway due to the emergency spare. "Be safe" the service manager said, "we will wait for you". The service manager had stayed after hours to help me out and even though the Elk Grove dealership is 35 miles away, I will always go to them for service because of what they did for me that day. Kyle is my go to guy now when I need service. He is always accommodating. They have high speed internet and there is an area where I can set up my laptop. I seem to get more work done there than I do in my office. The outstanding people at this dealership definitely make it worth the time and effort to get there. Thank you, employees of Mazda of Elk Grove, for always giving me 5 star experiences in both sales and service departments. More

Best experience buying a car...ever! I have been on the buyer's end on many occasions, this is the best experience buying car I have had by far. I inquired with the dealership the day be I have been on the buyer's end on many occasions, this is the best experience buying car I have had by far. I inquired with the dealership the day before on the following day I was in there By 8:30am and I was out with my vehicle by 11am. More

Wonderful experience purchasing a new car! After a less-than-satisfactory encounter at another dealership, we were treated with respect and consideration at Mazda of Elk Grove. The owner perso After a less-than-satisfactory encounter at another dealership, we were treated with respect and consideration at Mazda of Elk Grove. The owner personally saw to our situation, and Rachel worked with us to find just the car we were looking for, even though we knew nothing about Mazdas before entering the lobby. We never felt pressured by anyone, even when we left to get lunch and talk about our options (we were still looking at other makes at other dealers). When we returned to look at a different model, Rachel accommodated us, taking us for a second test drive and working up a price comparison for us. We never felt pressured during the financial meeting with Steven either. Not only was this a painless experience, it was a comfortable, enjoyable experience. I have never felt that way purchasing a car before! More