"Friendly staff who work to get you the best deal"
I had a great car buying experience with Gerlie who I worked with to purchase the car I wanted. She is very knowledgeable and professional. She made it clear that she wanted to find the car I wanted at the price that I was willing to pay. The negotiation was very quick and simple as she found many discounts and met the price that I requested for my new car. She is very responsive via text and phone call, which made the process even easier. I would highly recommend any of my friends or family to work with Gerlie when buying a Mazda from Elk Grove.
Kyle, my service advisor, helped me navigate the process of adding on a cargo net and sending my car to Elk Grove Customs next door to add on a clear coat. He was kept me updated on the progress via text messages and was always polite and professional. He knew exactly the process in order to complete the services for my car. I would highly recommend anyone to work with him in the future.
Very pleasant staff. Friendly, helpful without the overbearing sales pressure. Garrett suggested and arranged an extended test drive, where I had the chance to get a feel for the car at my own pace without the distraction of a salesperson in my ear. I did a huge amount of research on the CX-5 Signature, and the salespeople were knowledgeable and honest about their product. They are a high volume dealer and quickly matched the best offer I presented them with. After agreeing to the sale, I was offered the typical dealer offered accessories and options, they again presented knowledgeably and professionally. I was very surprised each time whenever I politely declined an option, because most dealers I have worked with in the past would add significant pressure to up-sell me at that point. Like most people, I usually hate going through the pressure and sales pitches. I am happy to say that this is an excellent dealer, and a pleasure to work with.
Only had my Mazda services twice at the facility and both times has been a pleasure. Last time was quick. Will come back next time