Mazda of Elk Grove

BOUGHT CAR THRU GARRETT, GREAT SERVICE, TALKED TO ME EVEN WHEN I SAID I WASN'T GOING TO BUY THAT DAY. COMPARED TO ELK GROVE TOYOTA WHEN I TOLD A SALES PERSON THAT, HE GAVE ME A FLYER FOR THE CAR I WAS INTE WHEN I SAID I WASN'T GOING TO BUY THAT DAY. COMPARED TO ELK GROVE TOYOTA WHEN I TOLD A SALES PERSON THAT, HE GAVE ME A FLYER FOR THE CAR I WAS INTERESTED IN AND WALKED AWAY.. PRETTY SAD CONSIDERING I HAD BOUGHT FOUR TOYOTAS TO DATE. More

We had a wonderful experience at Mazda Elk Grove. My husband called ahead to find out if we qualify for a loan under our circumstances and they were able to make it work and then some. They had everyth husband called ahead to find out if we qualify for a loan under our circumstances and they were able to make it work and then some. They had everything handled by the time we arrived in Elk Grove. The staff was friendly, accommodating, knowledgeable, helpful and as excited to get us into a new car as we were. They stayed late to make sure we had everything we needed. I would recommended them to anyone who asked where to buy a car! Thank you so much for such a smooth transaction and great car-buying experience! More

I purchased a brand new Mazda CX-9 from Garrett. He was sooo friendly and thorough. He explained every piece of paper and went over every inch of my new vehicle. Him and his team treated me like one of th sooo friendly and thorough. He explained every piece of paper and went over every inch of my new vehicle. Him and his team treated me like one of the family. Everyone was very patient and professional. I would recommend this dealership to anyone looking for a quality vehicle from quality people. More

Overall great experience. Jon and Joseph were very patient and worked really hard to get me into the car I had my heart set on. Steve was very outgoing organized and patient with all the paperwork and patient and worked really hard to get me into the car I had my heart set on. Steve was very outgoing organized and patient with all the paperwork and programs offered. Thank you so much to Jim and John in the service department for getting my roof rack installed right away. This is my second Mazda purchase from Elk Grove Mazda. I highly recommend this dealership its a great car buying experience. Thank You More

My husband and I had been searching on line for a couple days trying to find a used 06 or newer Mazda Miata with less than 60,000 miles and found several but further away or already gone. He emailed just El days trying to find a used 06 or newer Mazda Miata with less than 60,000 miles and found several but further away or already gone. He emailed just Elk Grove Miata with an inquiry on one and Jambert called him back right away. The car he called on was gone however Jambert went above and beyond as he new that a 2011 came in just the day before that was close to our price range. We went to see it the following day and even though I had an apt and had to rush him, he did all possible to get me out of there plus gave me gas so I didn't have to stop. Basically we got a new car with the 7 year 100,000 mile warranty! It is beautiful and we love it. Jambert didn't have to mention the car that came in as the dealer did not get to even advertise it on line to get more clients. Let me tell you this liquid silver beauty would have many interested!!!! Thank you Jambert for the EXCELLENT customer service! More

I emailed many different dealers in the area with a very specific request and Jambert was the first to respond with a specific quote rather than an invitation to "come in and talk." He was quick to respond specific request and Jambert was the first to respond with a specific quote rather than an invitation to "come in and talk." He was quick to respond to all of my questions, never pressured me, and was willing to work over email. When we made an appointment to come in, he had the car we were interested in waiting for us and made the whole process pleasant and easy. We drove all the way from Placer County and it was worth it because no other local dealers were nearly as friendly or straight-forward. More

I had been searching for a car for an extended period of time, and finally decided that I wanted a used Mazda 3. I had gotten in contact with Matt over the phone and he was very helpful with everything. He time, and finally decided that I wanted a used Mazda 3. I had gotten in contact with Matt over the phone and he was very helpful with everything. He had a car available to show me, so I didn't feel like I was wasting my time; once I showed up. He was never pushy and obviously was trying to help me figure out the best car for me (between the mazda 3 options). At the end of the day, I ended out buying a beautiful 2013 Mazda 3 for a screaming deal. It was cheaper than the used Mazda's I was looking at with 30k miles. Matt was unbelievable. He was super attentive, helpful, knowledge about and overall, Elk Grove Mazda was my best car experience yet. I would recommend anyone to go there and ask for Matt. You won't be let down. More

I had been considering buying a car for a while now but dreaded the thought of going into a dealership. I was pleasantly surprised with my experience at Mazda of Elk Grove. The process wasn't long and t dreaded the thought of going into a dealership. I was pleasantly surprised with my experience at Mazda of Elk Grove. The process wasn't long and tedious and my sales person actually made it pleasant. From shopping the lot to test drive and then into the finance phase my sales person, Matt, was knowledgable and easy to work with. I didn't feel pressured inot anytjing I wasn't interested in. He honed in on what I needed and wanted and then made the process quick and easy. I would definitely recommend Matt and Mazda of Elk Grove. In fact, I already have. More

I've been a customer of Elk Grove Mazda since it opened, and I've been a Mazda owner since 2003. I always loved the customer service in the service department and always found John Hennessy to be ve opened, and I've been a Mazda owner since 2003. I always loved the customer service in the service department and always found John Hennessy to be very helpful whenever my car needed an oil change or a repair. So when our 2004 Mazda 3 was totalled in an unfortunate accident, I went straight to John Hennessy and asked him to recommend a "no BS" salesman in the sales department. John immediately introduced me to Garrett Oxnaes and we hit it off immediately. I wanted to buy another Mazda 3 (the safety features on the 2004 were most impressive). He let me know what my options were, found a car for us immediately and always responded quickly to emails and calls. On the day we came into purchase the car, he immediately took us on a test drive and then walked us through the financing options, making sure we were comfortable (snacks & soda) and kept us informed of the process during the times when there are unavoidable waits (financing). We drove off the lot in our new car 3 hours later and we love the car. Garrett was an awesome sales person. He listened to what we said we wanted and did not try to sell us anything we did not need or want, which was really refreshing. He was also very good at teaching us the new features on our car. I wouldn't hesitate to buy another Mazda from Elk Grove Mazda and I would certainly refer friends and family to Garrett. More

Everyone was really friendly and welcoming. Mike was a refreshing change to most aggressive and intimidating sales man. This was my first time buying a car, I appreciated Mike's calm and, " the boy next d refreshing change to most aggressive and intimidating sales man. This was my first time buying a car, I appreciated Mike's calm and, " the boy next door" personality. Thank you for my new car. More