Mazda of Gladstone

Awesome First Time Buying! Alex answered the phone right away when I called, I explained what I was interested in and he had a couple models ready to go when I got there. I tes Alex answered the phone right away when I called, I explained what I was interested in and he had a couple models ready to go when I got there. I test drove one and fell in love with it. Being a first time buyer I was pretty nervous about the whole experience but the whole atmosphere and staff were very low pressure. He was very patient and answered all my questions, explaining everything in excellent detail. Chris in Finance was also very helpful and pleasant, he was able to bring me more savings and value. I was at the dealership for close to four hours and everyone was accommodating and attentive the entire time. After everything was done, they were even able to bring my old vehicle back to my place (in Vancouver!). Definitely would recommend Gladstone for anyone looking for a Mazda. I'm loving my Mazda 3... More

I LOVE MY NEW MAZDA!! I came in to replace my first ever brand new car, a 2012 Mazda 3 iTouring with Skyactiv. It was a difficult situation for me as my car, my baby, had I came in to replace my first ever brand new car, a 2012 Mazda 3 iTouring with Skyactiv. It was a difficult situation for me as my car, my baby, had been totalled in an accident caused by a hit and run driver who hit me. My insurance company paid out way below it's replacement value (about $2-3,000). I had just paid the loan off. Lynn was very sympathetic and friendly. After a few test drives at other dealerships, I was happily surprised at a few things when I came in: 1. Lynn had found the exact model, color, trim and options I was looking for before I came in. 2. The price was equal to quotes emailed to me by other truecar identified dealerships. The price was equal to or less than dealerships I had met with before- not truecar identified dealers. 3. The dealership worked really hard to find me financing with good interest rates. I ended up in a really good place. My rate is not an amazing rate, but in my situation the rate was remarkably lower than anticipated. With identity theft in my past and a lower credit score, dealerships or credit unions were quoting much higher interest rates. 4. This is the second Mazda 3 I have bought new off the lot. This time my new car was presented with pomp and circumstance. The awesome team at Gladstone Mazda brought my new car in to the showroom so that it was waiting for me with a bow on it. Pictures of the occasion were taken and sent to me so now I have a photo memorial of the purchase. I was given a very detailed instruction session on all of the little things that the car can do and how to program it. The last time I purchased a new Mazda (for a steal of a deal in 2012) the dealership spent forever with paperwork and then we went to a gas station to put gas in the car. They gave me the keys at the gas station after they filled up the tank. I learned how to work everything by pushing buttons or by looking at the manual. 5. The amount of time and attention I was given by staff was amazing and different from any other dealership I had been to. I feel bad that I don't remember the name of the amazing guy who helped me with my financing but he was awesome. Lynn was amazing. Everyone there was doing a great job. At the end of it all, I got a great car, great financing and a good price ...and the experience was fun! I did feel that the financing talk felt like it got a bit into a confusing place with so many numbers being thrown around and maybe I spent more than I had planned- but I added some very important features, protections, services and warranties I hadn't planned on when price shopping. They were things I needed and am happy to have. More

A great experience!!! I was driving the same car for 16 years and have always wanted to purchase a new one but didn't think it was possible. I was nervous looking into one I was driving the same car for 16 years and have always wanted to purchase a new one but didn't think it was possible. I was nervous looking into one and searched online. As soon my husband and I were greeted by Lynn Sanchez we knew she was going to make the process a comfortable one. I was also contacted by another dealership, but Gladstone Mazda had a better offer and to be honest, I felt that Lynn had my best interest in helping me get into the right car. She was prompt in getting all of my questions answered and didn't hesitate to work with me to get the best deal. I was also given a tour and all of the staff seemed friendly and very easy to work with. I was in and out of there in no time! I have already recommended this dealership to all my friends and coworkers. Thanks Gladstone Mazda! I am absolutely in love with my Mazda CX-5!! More

Wonderful People My wife and I had a great experience and met some great people: Emileigh, Kat, Chad, and Nate and others were friendly, fun and professional. We got a My wife and I had a great experience and met some great people: Emileigh, Kat, Chad, and Nate and others were friendly, fun and professional. We got a new 2016 CX-5 - loving it! And they worked hard to get us a great price. I do recommend Mazda of Gladstone. More

Very knowledgable and friendly. Emileigh at Mazda Gladstone made my first car purchase ever a very smooth and easy process. I was practically in and out and I got to drive home my fi Emileigh at Mazda Gladstone made my first car purchase ever a very smooth and easy process. I was practically in and out and I got to drive home my first ever new car! I am very pleased with my purchase and the amazing deal I got and highly recommend Gladstone Mazda. Loving my new Mazda 3 :-) More

Thank you Alex, David, Kat and Chris! I LOVE MY NEW MAZDA 3! I wanted to say thank you to the crew at Gladstone Mazda. You made the whole process extremely easy while making the final decision to buy my car. I I wanted to say thank you to the crew at Gladstone Mazda. You made the whole process extremely easy while making the final decision to buy my car. I also appreciate you gave me some time and respectfully nudged without being overbearing - that was critical for me. When I finally made the decision thinking I would have to wait until the following day, you surprisingly offered to deliver that evening to me in Eugene - thanks for literally going the extra mile (140) to give me exceptional customer service! Sincerely, Gretchen Dubie More

Great experience We looked into many Mazda dealers in the area and chose Gladstone based on the customer service reviews. We drove 100 miles and customer service at G We looked into many Mazda dealers in the area and chose Gladstone based on the customer service reviews. We drove 100 miles and customer service at Gladstone Mazda did not disappoint. Kat was very helpful with information and being available when needed for questions over the phone. She was unable to be in the store when we came in but gave us the name of Emileigh who was equally great! No pressure at all and listened to exactly what we wanted. Everyone was awesome!! It was a great experience and we have already told family and friends to go see them when looking for a new car and the best customer service. Thank you guys so much!! We love the car and will be back for sure. More

Second Mazda purchase from Mazda of Gladstone This is my second Mazda purchase from this dealership. The staff here are all very friendly and treat you with respect. I mostly worked with Manny Var This is my second Mazda purchase from this dealership. The staff here are all very friendly and treat you with respect. I mostly worked with Manny Vargas and Lynn Sanchez helped me with the test drive. They are both awesome and were very friendly. There was no pressure to buy and they didn't try to play any games. It was a straight forward transaction and they got me a great deal on the car I wanted. I've visited other Mazda dealerships, and this one is by far the best! I would highly recommend these guys to my friends and family. More

Excellent Service We purchased our new Mazda 6 from Alex Parra, who was very friendly, patient and knowledgeable. Truly enjoyed our experience in purchasing a new car. We purchased our new Mazda 6 from Alex Parra, who was very friendly, patient and knowledgeable. Truly enjoyed our experience in purchasing a new car. More

New 2016 CX-5 Purchase My fiancé and I had been looking at several crossover SUV's and had been in communication with several dealers. When I called Mazda of Gladstone, I m My fiancé and I had been looking at several crossover SUV's and had been in communication with several dealers. When I called Mazda of Gladstone, I mainly dealt with Kat Klages. The only reason that I did not rate Kat as excellent is because of one interaction that we had early on in our discussions over a vehicle. Like I mentioned, I had been in communication with several dealers and when I asked Kat about an offer that I had received from another dealer, her response was not the best. However, beside that interaction, all other interactions with Kat were excellent. She was always quick to reply to both my calls and my emails. She was willing to work with me on the price and did not make the negotiation process a nightmare. When I was finally ready to purchase the vehicle, she needed to put me in contact with her manager who was also quick to return my calls and emails and was also willing to work with me in terms of price. When I visited the dealer, Kat met us in the parking lot and had the vehicle ready to go. She gave us a very thorough test drive and explanation of the cars' many features. Overall, I am very satisfied with the overall service that I received from Mazda of Gladstone. More