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Mazda of Gladstone - Service Center

4.9

35 Lifetime Service Reviews

19405 SE McLoughlin Blvd, Gladstone, Oregon 97027

35 Reviews of Mazda of Gladstone - Service Center

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September 18, 2018

"Great Service"

- Kathrin

As always, Avalon was excellent in handling my service appointment. She discussed other items needing to be addressed to get my approval before doing the job.

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Recommend Dealer
Yes
Employees Worked With
Avalon Harris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 22, 2018 -

Mazda of Gladstone responded

Kathrin, thank you for your great service review for Avalon. We appreciate your business. See you next time.

September 14, 2018

"15K Oil Change, Tire Balance, Rotation & Alignment "

- David J. Deitering

Avalon always Has a smile when she greets us, and always LISTENS to what we are describing pertaining to our vehicle. She makes us feel she has a interest in not only our CX 5 but us as well. Her team finished the service ahead of the schedule time.. They Underpromise and Over Deliver.. Dave & Machiko Deitering

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Avalon Harris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Avalon & Her Green Team...
August 19, 2018

"Great customer service "

- Pat

Avalon was not there, but the guys did a great job in covering. It did take a little longer than normal. Always feel they got it all covered well.

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Recommend Dealer
Yes
Employees Worked With
Lynn Sanchez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 20, 2018 -

Mazda of Gladstone responded

Thank you very much!

August 15, 2018

"Great communication! "

- ginab503

We appreciate the quick and friendly customer service. Avalon is extremely professional and courteous. Scheduling appointments is very easy as well. We enjoy this dealership!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Avalon Harris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 16, 2018 -

Mazda of Gladstone responded

Thank you Gina! We appreciate you doing business with our service department. :)

August 13, 2018

"service"

- joe.123

very professional and friendly would recommend to any mazda owner. will be back for our other mazda 5000 mile service soon. always a pleasure to see the mazda staff

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bob Greig
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Avalon Harris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 16, 2018 -

Mazda of Gladstone responded

Joe, thank you for doing business with our service department and recommendation. You are appreciated!

August 11, 2018

"Excellent Service"

- JG1944

Estimated time of service was 1 hour......our car was ready in about 35 minutes. Very professional! Easy access to dealership and comfortable waiting area!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Avalon Harris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Carmen Lukowski
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Cody Levi, Kenneth Wake
August 05, 2018

"Great Service"

- eddie1234

As always, the service department was great. My car got serviced in a timely fashion and the service team, especially Kenny, was very courteous as always.

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Recommend Dealer
Yes
Employees Worked With
Kenny Wake
July 14, 2018

"Gladstone Mazda treats me like I am royalty!"

- Jluxgofast

They are my "go to" dealership for servicing my Miata. Everyone is professional, friendly, and work is done timely. If you are not sure where to have your car serviced...go to Gladstone Mazda!😀

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Recommend Dealer
Yes
Employees Worked With
Kenny - Service Department
July 01, 2018

"30,000 mile service "

- Susan

Dropped car off, service completed by promised time. All service personnel very nice to deal with and wanted to be sure I was happy with the experience. Cannot remember the name of the service manager right now, but he is excellent.

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Recommend Dealer
Yes
Employees Worked With
I don’t recognize any names listed so cannot rate
June 27, 2018

"Personal attention"

- MSD1508

Avalon in the service department gave us excellent service. Our car went in for a routine minor service and was completed in less than an hour. I have worked with Avalon in the past and she has always been attentive to my cars' needs. She always finds a way to help.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Avalon Harris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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