Mazda of Gladstone

Friendly, knowledgeable and great experience Had a great experience test driving two models and making a decision with the purchase. Lynn was very knowledgable, professional, and friendly through Had a great experience test driving two models and making a decision with the purchase. Lynn was very knowledgable, professional, and friendly throughout the process. I narrowed down my vehicle selection to one of two models and despite going with the other option and not purchasing from this dealer, I would not hesitate to shop at Mazda of Gladstone for a future car purchase. I also appreciated the time from the sales manager when we were discussing financing and price - he was upfront through the process and while firm, he knew the line to not push too hard which made for a comfortable experience. More

Great Experience! I went through the Costco Auto Program to lease my new vehicle. Within minutes of signing up on the Costco Auto site, Manny Vargas was in touch with I went through the Costco Auto Program to lease my new vehicle. Within minutes of signing up on the Costco Auto site, Manny Vargas was in touch with me to set up an appointment for a test drive. He kept in touch with me until the day of my appointment, making sure I knew how to get to the dealership and that any questions I had about the test drive were addressed. Upon arriving at Mazda of Gladstone, I was met in the parking lot by a staff member who immediately took me to Lynn Sanchez to start my test drives. Lynn was amazing; she was very informative/knowledgeable concerning the different vehicles I test drove, and was very attentive, never once checking for text messages from other clients, nor taking calls - she had said this time was completely blocked out for me, and that was 100% true. She was always ready for me to try another vehicle to make sure I had the chance to check every vehicle I wanted to try and to make sure I found the “perfect” car for me… no matter how long that process took. When I had finally decided on which vehicle I wanted, the manager David Walton was wonderful to work with. He worked very hard to give me the best offer for the vehicle I wanted and kept working on different options for financing until the we were all satisfied. During this time, he answered numerous questions, all of the time smiling and never making me feel I was wasting his time. Did I mention he has a lot of patience? And finally, Chris Coates was the Mazda of Gladstone Finance Department staff member who worked with me when we got to the signing point in the process. He was also very knowledgeable and helpful, explaining each document I needed to sign and answering all of my many questions about the financing and additional products/packages being offered. He did a wonderful job of explaining those additional products/packages, with absolutely no pressure to buy anything. Very refreshing experience! With the dedicated, knowledgeable, helpful staff at Gladstone Mazda, my vehicle lease experience couldn’t have been easier. I would definitely lease another vehicle from Gladstone Mazda and would also recommend them to friends and family. More

Great place to purchase or lease a vehicle! Lynn was a wonderful & super friendly person that helped me with my car purchase. I had a positive experience with my decision to lease a new Mazda CX Lynn was a wonderful & super friendly person that helped me with my car purchase. I had a positive experience with my decision to lease a new Mazda CX5, unlike past car buying experiences- this was by far the best I've ever had and would recommend Lynn Sanchez to all my family/friends! Thank you Lynn! More

Friendly outgoing knowledgeable We like to thank Manny Vargas for his assistance with our purchase of the Mazda 6. He was courteous, helpful, cordial and we would highly recommend an We like to thank Manny Vargas for his assistance with our purchase of the Mazda 6. He was courteous, helpful, cordial and we would highly recommend anyone to go to Gladstone Mazda for a car. Good job! More

Relaxing and worry-free experience I made my custom Mazda on TrueCar.com and not 20 seconds later, Lynn was calling me to set up a test drive for the same exact car I was looking for. L I made my custom Mazda on TrueCar.com and not 20 seconds later, Lynn was calling me to set up a test drive for the same exact car I was looking for. Lynn and her team help me get the best price for my brand new Mazda 3. Couldn't be happier. More

Carmen is a great salesperson and general all around good e. I arranged a meeting with Charity and when she greeted me, Carmen was introduced as my sales associate. Carmen is a budding young salesperson who has I arranged a meeting with Charity and when she greeted me, Carmen was introduced as my sales associate. Carmen is a budding young salesperson who has the persona and knowledge to go far!!! This was the quickest, friendliest, and best car buying situation in which I've ever been involved. And this wasn't my first rodeo. Carmen explained all the techno aspects of my car and even synched my iPhone. Much beyond my expertise, she was patient, calm and an excellent teacher. I had been set on buying a blue Mazda 3, but when we drove the red car, I was in love. Thank you, Carmen. You rock!!! More

Very courteous and helpful service I had a great experience buying my new CX-5. Alex Parra was very knowledgeable and went out of his way to be helpful. I will definitely recommend Mazd I had a great experience buying my new CX-5. Alex Parra was very knowledgeable and went out of his way to be helpful. I will definitely recommend Mazda of Gladstone--and ask for Alex! More

No pressure, easy, friendly, and honest I bought a used Nissan Frontier from Alex at this same dealership close to 2 years ago, and Alex had just started working there. He was so nice, polit I bought a used Nissan Frontier from Alex at this same dealership close to 2 years ago, and Alex had just started working there. He was so nice, polite, friendly, and up front that I told him he'd never make it selling cars - I'd never had someone be so honest about the industry. Here we are 2 years later and I have just upgraded to a brand new Mazda 3 - Alex has held on to his integrity, honesty, and excellent customer service, and made the experience of buying a new car much less stressful. Integrity is not always easy to come by in someone, and it was great to see that Alex hasn't lost it. Chad Potter, the sales manager, and Nate Patton, the finance manager, were also very helpful, courteous, and professional, making the entire process seamless, and I was glad to leave the lot in a brand new car. There wasn't any haggling, arm twisting, etc. - just very up front. I will absolutely continue to be a return customer! More

Collaborative buying experience! Professional sales people know that they are working with their customers to solve a customer problem. I felt like we were treated in exactly that wa Professional sales people know that they are working with their customers to solve a customer problem. I felt like we were treated in exactly that way during the entire process. No pressure, just possibilities. No hassle, just help. Bob and Kat worked as a team on this sale, and there was no sense of competition between them. They were both focused on getting us happily in a car that meets all our needs. Great job all around. More

I had the easiest car buying experience! I have never had a more easier, fair and comfortable experience as I did at this dealership. Emileigh was very casual, non pressuring, listened to my I have never had a more easier, fair and comfortable experience as I did at this dealership. Emileigh was very casual, non pressuring, listened to my needs and got me the payment amount I needed in order to purchase my "first ever" brand new car. I never expected the deal to go through so fast. She worked for me and made sure I was happy and truly "loved the car." I have also received great customer service after the sale with thorough follow-up, valuing my opinion. I just love my Mazda ! They thought of everything ! It is like having a powerful sports car that gets 31 plus miles to the gallon! If she drove, I would send my 98 year old grandmother to Mazda of Gladstone! : ) More