Mazda of Gladstone

We bought my first car, a Mazda CX 5, (Gladstone)From start to finish, Erin was helpful,& professional, and made it easy to buy! Thank you start to finish, Erin was helpful,& professional, and made it easy to buy! Thank you More

Bob was informative, helpful and courteous. All interactions with the staff was great down to the lot man that delivered the car before his second job. If this is also a critic site I give it 5 rot interactions with the staff was great down to the lot man that delivered the car before his second job. If this is also a critic site I give it 5 rotting tomatoes🍅🍅🍅🍅🍅 I have heard that is routine in car lots. This was my first expirence. More

Bob & Erin worked very well as a team & we felt no pressure, one of our biggest dislikes of the car buying experience, very pleasant result. pressure, one of our biggest dislikes of the car buying experience, very pleasant result. More

Great service, good information, and Bob’s help and support was excellent. Really appreciated the time he spent explaining how all the controls worked. Thanks much. support was excellent. Really appreciated the time he spent explaining how all the controls worked. Thanks much. More

A lovely experience, everyone was kind courteous and helpful. Also, good listening and helped get me in last minute, as I’m going on a road trip. helpful. Also, good listening and helped get me in last minute, as I’m going on a road trip. More

I chose the Costco Auto Program because I really did not like the negotiation rituals (I really don't enjoy going to dealerships). The sales process (with Clark) was pretty much drama-free (a relief!), and like the negotiation rituals (I really don't enjoy going to dealerships). The sales process (with Clark) was pretty much drama-free (a relief!), and the delivery experience (with Erin) was great too. The only thing I had issue with was the "finance manager" - he insisted that a credit report was necessary even for a cash sale (personal check) which I objected, and I had to get a cashier's check. He falsely cited the Patriot Act as the reason, which I also knew not to be true. For future reference, here is an article from one of the 3 credit reporting agencies, Experian: https://www.experian.com/blogs/ask-experian/do-you-need-credit-to-buy-a-car-with-cash/ In the end, we got the deal done at a cost of a slight inconvenience for me. I just wished that it didn't have to be that way. More

Every one was very friendly and helpful in answering any questions we had. Luckily had a model in stock that we wanted. We felt we were treated with respect and fairness. questions we had. Luckily had a model in stock that we wanted. We felt we were treated with respect and fairness. More

I was at the dealer across from Mazda after driving and looking around was about to go home when I saw this pretty red car across the street so decided to go look at it so I pulled in the Mazda dealer and looking around was about to go home when I saw this pretty red car across the street so decided to go look at it so I pulled in the Mazda dealer and was greeted by RENZE CADUA first impression is everything for me and let me tell you the customer service was the best I’ve had at a dealer so respectful and very knowledgeable I really love my car I never looked at a Mazda before and wasn’t thinking about getting a Mazda but best decision I made thank you for all your help and I will definitely be going back thank you RENZE More

Great buying experience at Mazda of Gladstone. Had been looking at CX-5s for a while and knew exactly what I wanted. They didn’t try (too hard) to sell me on anything I didn’t already want. Ended up buying looking at CX-5s for a while and knew exactly what I wanted. They didn’t try (too hard) to sell me on anything I didn’t already want. Ended up buying two! One for me and one for my girlfriend. Had some difficulties in the finance section of the sale that seemed to be attributed to disorganization and difficulty in following requests. Something to be mindful of for other buyers. More

We had a wonderful experience at Mazda Gladstone! Erin We had a wonderful experience at Mazda Gladstone! Erin showed us the cars, provided with all the options available and explained in detail all the n We had a wonderful experience at Mazda Gladstone! Erin showed us the cars, provided with all the options available and explained in detail all the new features of 2021 model. The new carbon edition CX-5 in machine metallic gray looks fabulous! Jeff went an extra mile to give us the deal we were comfortable with! The trade in value he gave us for our car was super!!! Tom approved our loan and prepared all the paperwork in no time and we drove off in our new fancy Mazda! We are very grateful for such amazing team of people who work at Mazda Gladstone! More