Mazda of Gladstone

They have a nice team good people they walk me through everything that i need to know about trade ins and getting an upgrade keep up the good job guys THANK YOU everything that i need to know about trade ins and getting an upgrade keep up the good job guys THANK YOU More

These folks have a streamlined process for purchasing a car and it WORKS. Very efficient. Mazda of Gladstone has specialized employees for each phase of the purchase and they even set down with you to ge car and it WORKS. Very efficient. Mazda of Gladstone has specialized employees for each phase of the purchase and they even set down with you to get your car setup! They switched out my car last minute because of a small cosmetic issue that they found. These folks truly care about your overall satisfaction AND experience. Ten/ten if you ask me. Sou, Erin and Dan were great to work with. More

I have purchased 5 cars now at Mazda of Gladstone since 2013, and yesterday we got our 6th. Spoke with Renze via text from the start and he made the process SO easy. He was extremely respectful. I have a t 2013, and yesterday we got our 6th. Spoke with Renze via text from the start and he made the process SO easy. He was extremely respectful. I have a toddler and a baby, so I told him I couldn't be at the dealership for hours (plus, it was Mother's Day!). He worked with me and sent me all the links to fill out and get started online. Just had to go to the dealership and actually pick between two cars to finish it off. While we waited, my husband and two year old son kicked a ball around the parking lot, and Renze joined in a bit too! He always offered us water and snacks and made sure we were comfortable. We also worked with Jonathan, the General Manager, and he worked quick to get the numbers we wanted and were comfortable with. He actually called me way before we decided to come in, so we could go over some numbers as well. We were offered a bunch of extras (of course) but I did not feel pressured one bit to add anything. There was no, "are you sure...?" after I declined the extras, which I think we all appreciate. Tom in finance was also working quick to make sure we could get out at reasonable time. My 2 year old started a little tantrum in his office because he wanted to go back out to play, and Tom was so kind about it, telling us not to worry! All 3 gentlemen were extremely kind, helpful and made our trip to the dealership a breeze. We all shared a lot of laughs while we were there. I think it's safe to say that I would highly recommend Mazda of Gladstone! More

Chris was great to work with! He really listened to us and helped get us the deal we wanted. This is our first car purchased from Mazda Gladstone and we will definitely come back! and helped get us the deal we wanted. This is our first car purchased from Mazda Gladstone and we will definitely come back! More

Erin, Sou, and Dan were all wonderful to work with. They made this process simple and straightforward. This is my fifth or sixth car purchase and it was the best! No pressure. Everyone was kind and helpful. made this process simple and straightforward. This is my fifth or sixth car purchase and it was the best! No pressure. Everyone was kind and helpful. I was DREADING the car buying process, but Mazda of Gladstone made it ENJOYABLE!! I would highly recommend them. And I will be purchasing from them again in the future. More

David was very patient trying to help us understand the nav system. Lack of a manual is difficult 4 us old people! The update was performed and hopefully we will figure out how to operate it. nav system. Lack of a manual is difficult 4 us old people! The update was performed and hopefully we will figure out how to operate it. More

We had a wonderful experience here with Erin and Jeff! They were both very friendly and helped us get the car I wanted. It was a pleasure working with them. They were both very friendly and helped us get the car I wanted. It was a pleasure working with them. More

very friendly , its like family well done I will be back ! every one was great as usual good job its always a pleasure to be there ! every one was great as usual good job its always a pleasure to be there More

Everyone at Mazda was so helpful and nice! I appreciated everyone’s effort every step of the way. Way better experience then I’ve ever had at another dealership. And I love my new car! There was another emp everyone’s effort every step of the way. Way better experience then I’ve ever had at another dealership. And I love my new car! There was another employee that stepped In and helped but I can’t remember her name, she gets 5 stars too. ❤️ More

Tyne, Erin, Matt and Tom ALL exceeded every expectation for excellent customer service and knowledge. All four of them are an outstanding example of what y’all want to deliver at Mazda of Gladstone. Also, for excellent customer service and knowledge. All four of them are an outstanding example of what y’all want to deliver at Mazda of Gladstone. Also, Kathleen reached out to us when the deal was looking to fall apart and was able to keep it alive. More