
Mazda of Jackson
Jackson, MS

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First of all, McClain was a excellent sales person. Was looking into buying a new CX5. I was going to trade my 2019 Nissan Pathfinder with 66,000 miles. Was offered the KBB instant cash offer of $14,27 Was looking into buying a new CX5. I was going to trade my 2019 Nissan Pathfinder with 66,000 miles. Was offered the KBB instant cash offer of $14,273 for my vehicle. Grady is the brain dead manager that made this offer. He said carfax showed no oil changes and a wreck. I was a mechanic for 26 years. I change my own oil every 3500 miles and air filter at 7000 miles. It was involved in a minor fender bender while it was sitting in a parking lot. Bumper cover was replaced at a body shop. Yes, it doesnt show oil changes as I am more competent than most oil change techs. Yes, it did have a minor fender bender which only caused cosmetic damage. These people dont deserve any business. Mazda will never get any of mine. More
Purchases a car and the car was messing up on me and they took my car to service they claim they fixed the car and a year later my car started back acting up from when they supposed to fixed it the first tim took my car to service they claim they fixed the car and a year later my car started back acting up from when they supposed to fixed it the first time but to find out a year later that they never fixed my car I had to pay out of pocket for the cost saying that the warranty on the car doesn't fix the problem sent them proof of when they supposed to fixed it the first time now been told the man is not there that serviced my car that I should have brought the car back when he was there More
No one answers phone. Had to drive to dealership to get an appointment. Service was slow. Vehicle has been ready for 45 minutes. Had to find someone to check me out. E Had to drive to dealership to get an appointment. Service was slow. Vehicle has been ready for 45 minutes. Had to find someone to check me out. Everything was set up on yesterday and it still took forever. More
Great dealership. I purchased the 2020 GMC Acadia. Very courteous people to work with. Not pushy at all and that’s what I liked. Good people. I purchased the 2020 GMC Acadia. Very courteous people to work with. Not pushy at all and that’s what I liked. Good people. More
My concern was immediately addressed and I was completely satisfied with the result. I felt they made every effort to be fair and accomodating. I do not think that many of the dealers would have tried so har satisfied with the result. I felt they made every effort to be fair and accomodating. I do not think that many of the dealers would have tried so hard to satisfy my concern. More
Seamless purchase of a new CX-5 My wife and I purchased a 2017 CX-5 from this dealership less than a week ago. Our salesperson, Chip Thompson, was friendly AND competent. I have al My wife and I purchased a 2017 CX-5 from this dealership less than a week ago. Our salesperson, Chip Thompson, was friendly AND competent. I have already recommended him to a couple of my friends in the market for new vehicles. We also spoke to Sarah Thornton. Even though our conversation with her was not business, she demonstrated that this dealership values people over sales. We spoke to her for quite a while and learned that my family and hers had quite a bit in common. She proved to us that Mazda of Ridgeland values it's customers. We will not hesitate to do business with them again. More
Effortless Thank you to everyone at Mazda of Ridgeland that helped with our new car purchase. From Lawrence to Chris & finally Sarah. Sarah is a whiz when it com Thank you to everyone at Mazda of Ridgeland that helped with our new car purchase. From Lawrence to Chris & finally Sarah. Sarah is a whiz when it comes to showing & teaching all the "spaceship" technology our new car possesses. I actually learned enough to share with my husband, Ron. Truly a wonderful experience dealing with this great dealership! Ron & I truly appreciate your product knowledge, professionalism, honesty and just plain niceness. We'd recommend anyone looking to purchase a new or used vehicle to contact Lawrence & Sarah with Mazda of Ridgeland. T Powell More