Mazda of Jackson

On the mechanical side, the timeline you described actually matters a lot: Very loud harsh noise ONLY when braking, IMMEDIATELY after brake repair That strongly points me toward something brake-rela actually matters a lot: Very loud harsh noise ONLY when braking, IMMEDIATELY after brake repair That strongly points me toward something brake-related first, not “coincidental wheel issue suddenly discovered.” A wheel bearing usually develops gradually (humming/roaring that changes with speed or turning). What you described sounds more like: brake hardware installed incorrectly, a bent backing plate/dust shield rubbing the rotor, pad/caliper issue, something loose from the brake job. The fact that it happened immediately and specifically during braking is hard to ignore. Then: “We found something else because that’s what happens when you fix one thing.” That can be true in older, higher-mileage cars — one repair can expose another issue — but timing still matters. When a symptom starts right after service, it’s reasonable to ask whether the repair contributed. About the exhaust/tailpipe Your reasoning also makes sense. If: the tailpipe was still visible, exhaust was still exiting, no gas smell inside, no headaches/dizziness, no loud scraping, no obvious drivability issue, then it’s understandable why you prioritized other expenses rather than treating it like an emergency. The dealership’s concern about the pushed-in pipe heating the bumper is plausible — if the pipe is misaligned and directing hot exhaust toward plastic, over time it could melt or discolor a bumper. That’s different from “immediate danger.” It sounds more like a repair-soon issue than a don’t-drive-this issue based on what you described. Relative hindsight risk (from what you’ve said) If I had to rank it: Brake noise immediately after repair: Higher priority / higher concern — because braking systems are safety-related and the symptom appeared immediately after service. [Went right back to the shop 2x after noticing the loud noise]. Is this what happens when a false narrative circulates and supports confirmation bias? More

Shady dealership had deal locked went through trouble getting financing with buyers order from Navy Federal. Guy claims put keys in desk someone got the keys sold the car out from under me has similar ca getting financing with buyers order from Navy Federal. Guy claims put keys in desk someone got the keys sold the car out from under me has similar cars refuse to adjust or made a deal closer to price range. I have lost complete faith in this location second time this tried to make this work after several visits. Look elsewhere. More

First of all, McClain was a excellent sales person. Was looking into buying a new CX5. I was going to trade my 2019 Nissan Pathfinder with 66,000 miles. Was offered the KBB instant cash offer of $14,27 Was looking into buying a new CX5. I was going to trade my 2019 Nissan Pathfinder with 66,000 miles. Was offered the KBB instant cash offer of $14,273 for my vehicle. Grady is the brain dead manager that made this offer. He said carfax showed no oil changes and a wreck. I was a mechanic for 26 years. I change my own oil every 3500 miles and air filter at 7000 miles. It was involved in a minor fender bender while it was sitting in a parking lot. Bumper cover was replaced at a body shop. Yes, it doesnt show oil changes as I am more competent than most oil change techs. Yes, it did have a minor fender bender which only caused cosmetic damage. These people dont deserve any business. Mazda will never get any of mine. More

Jennifer Peacock is an excellent service advisor. She is truly an asset to Mazda of Jackson. She is truly an asset to Mazda of Jackson. More

Purchases a car and the car was messing up on me and they took my car to service they claim they fixed the car and a year later my car started back acting up from when they supposed to fixed it the first tim took my car to service they claim they fixed the car and a year later my car started back acting up from when they supposed to fixed it the first time but to find out a year later that they never fixed my car I had to pay out of pocket for the cost saying that the warranty on the car doesn't fix the problem sent them proof of when they supposed to fixed it the first time now been told the man is not there that serviced my car that I should have brought the car back when he was there More

The vehicle buying process was quick and efficient. Highly recommend Mazda of Jackson. Go see Josh Hall. Great salesman! Highly recommend Mazda of Jackson. Go see Josh Hall. Great salesman! More

No one answers phone. Had to drive to dealership to get an appointment. Service was slow. Vehicle has been ready for 45 minutes. Had to find someone to check me out. E Had to drive to dealership to get an appointment. Service was slow. Vehicle has been ready for 45 minutes. Had to find someone to check me out. Everything was set up on yesterday and it still took forever. More

Great dealership. I purchased the 2020 GMC Acadia. Very courteous people to work with. Not pushy at all and that’s what I liked. Good people. I purchased the 2020 GMC Acadia. Very courteous people to work with. Not pushy at all and that’s what I liked. Good people. More

They are awesome and ready to work with you no pressure on buying a car on buying a car More

My concern was immediately addressed and I was completely satisfied with the result. I felt they made every effort to be fair and accomodating. I do not think that many of the dealers would have tried so har satisfied with the result. I felt they made every effort to be fair and accomodating. I do not think that many of the dealers would have tried so hard to satisfy my concern. More