Mazda of Kent

Great we was in and out my daughte so happy so was I on the car note I will be coming back thanks guys at Mazda the car note I will be coming back thanks guys at Mazda More

Michael is wonderful he’s very helpful you will leave happy i was in and out i will be back I recommend every one to come here !! happy i was in and out i will be back I recommend every one to come here !! More

It was great customer service loved it it was quick and easy didn’t have to go through much and the prices was great also easy didn’t have to go through much and the prices was great also More

Marc Wittenberg and the team at Montrose Mazda in Kent were fantastic!! They really make you feel comfortable without being pushy. Everything went well and the transaction was smooth. I highly recomme were fantastic!! They really make you feel comfortable without being pushy. Everything went well and the transaction was smooth. I highly recommend this dealership. Thank you. More

It is with regret that I must write a negative review against Montrose Mazda of Kent. I recently purchased a used 2019 vehicle from them remotely over the internet. The dealership was great to deal with against Montrose Mazda of Kent. I recently purchased a used 2019 vehicle from them remotely over the internet. The dealership was great to deal with it, and I was and am extremely happy with my purchase. But a few nagging issues have soured an otherwise great experience. First and foremost, I specifically asked M.D. Sales Manager to have the vehicle cleaned. I was told it would be cleaned. It clearly was not. Stains on the visors, grime in the trunk, even playing cards from the previous owners. These are not permanent damages inherent in used cars. These are issues that would have come out with even average cleaning. In this time especially that should have been done and I have Lupus which makes this even more important to have been done. Second, there was a chip in the windshield. So my new (to me) car now needs immediate maintenance. No cost to me via my insurance, but frustrating none the less. And finally, the car had 100 miles more on it when I received it than the reported mileage when I bought it. Not a problem, but certainly odd. My biggest frustration was that during the purchase process, when the dealership was seeking my money; communication was constant. Not pressuring, but consistent. Now that they have my check?... weeks with no resolution to my emails, calls and texts to M.D. Sales Manager and J.E. Managing Partner. These are my primary issues with this dealership. They sold me a great product with a small list of minor shortcomings. But not responding at all, or making an effort to fix things days after a sale really leaves a bad taste in this consumer’s mouth. More

Michael and his team were fantastic!!! Michael went out of his way to make sure I was fully informed and satisfied with my purchase. They got me in a car that far exceeded my expectations. They have a cust of his way to make sure I was fully informed and satisfied with my purchase. They got me in a car that far exceeded my expectations. They have a customer for life in me and I would recommend them to anyone. Thanks again Michael for a great experience!!! More

Excellent salesman, answered all are questions and very knowledgeable about all the cars on the lot. Will definitely recommend this Kent, Ohio location to all my friends and family knowledgeable about all the cars on the lot. Will definitely recommend this Kent, Ohio location to all my friends and family More

Great experience with buying a vehicle. Michael was great in helping me buy my vehicle, Everything went great, was so fast in getting everything done and showing all me things about the v Michael was great in helping me buy my vehicle, Everything went great, was so fast in getting everything done and showing all me things about the vehicle, made sure I understood it. More