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Mazda of Kent

Kent, OH

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4.8
371 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations. We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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1127 W. Main Street

Kent, OH

44240

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December 16, 2011

While trying to get the best deal for my new Mazda, I contacted several dealers and asked for quotes. I also used TrueCar.com and Edmunds.com to get an idea of dealer invoice and what a fair price to pay More

by IceLG
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris O.
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Jan 09, 2012 -

Mazda of Kent responded

Thank you for your feedback and for giving us the opportunity to earn your business here at Montrose Mazda Kent. Montrose Mazda in Kent does participate in the True Car program which includes the Consumer Reports auto buying service. This program allows us to offer pricing for new cars to consumers visiting the True Car affiliate programs. While we are always competitive within the market, ours is not always the lowest price available. We are proud to offer our exclusive $1500 Montrose Advantage with all of our new car purchases, and the value, customer support and positive experience available at Montrose are among the many values that many consumers choose in deciding to shop Montrose Mazda Kent. The True Car affiliate program provides consumers with a certificate guaranteeing the pricing the dealership has set forth. Additionally, Page 2 of the certificate details fees that are not included in the guaranteed price, including “dealer documentation fees, tax, DMV, registration, title, license, government fees, or dealer installed accessories. It is understandable that the second page may be overlooked as the pricing is all contained on the first page of the certificate. Thank you again for your feedback and for giving us the opportunity to earn your business.

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