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Mazda of Kent
Kent, OH
468 Reviews
Mazda of Kent features a complete selection of new Mazda vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Mazdas. With an award-winning service department, and on-site fleet department, Mazda of Kent is proud to serve the Kent, Akron, Cleveland, Cuyohoga Falls, and surrounding communities. Mazda of Kent has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 13 brands at 13 locations, Mazda of Kent is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 468 reviews
February 16, 2025
Simply put, this was the worst car buying experience of my life. The sales person Tyler was unresponsive after the process and we spent 3 hours in the dealer after the deal was done waiting for them to pr my life. The sales person Tyler was unresponsive after the process and we spent 3 hours in the dealer after the deal was done waiting for them to prep the car. I would not recommend. More
by D Mac
February 13, 2025
Let me tell this gentleman gets the job done and is very respectful to his customers!! Highly recommend coming to this young fella. respectful to his customers!! Highly recommend coming to this young fella. More
by Roord01
Employees Worked With
February 10, 2025
Dennis is a great person to work with, made the purchase of my vehicle streamlined and easy! I highly recommend working with him on your next vehicle purchase! Thank you Dennis and the Mazda team! of my vehicle streamlined and easy! I highly recommend working with him on your next vehicle purchase! Thank you Dennis and the Mazda team! More
by Poolfessionals LLC
Employees Worked With
February 08, 2025
Quick great communication helpful staff. Everyone made me and my son welcome. I'm enjoying my new suv. Everyone made me and my son welcome. I'm enjoying my new suv. More
by gail
February 04, 2025
Tyler was very helpful and knowledgable, it made the sales process go really smooth and he didn’t a great job tracking down the color I wanted. sales process go really smooth and he didn’t a great job tracking down the color I wanted. More
by Tparish9989
Employees Worked With
Tyler Kelly
February 03, 2025
Easiest transaction I've experienced. Everyone was wonderful. My salesman, Chris Kardos was super, not pushy. Ron and Michael expalined everything in very understandable terms. Everyone was wonderful. My salesman, Chris Kardos was super, not pushy. Ron and Michael expalined everything in very understandable terms. More
by DrMike
February 03, 2025
This was my very first new car experience and it was so easy, the Mazda team took care of everything I needed and were very helpful and efficient throughout the whole buying process. Absolutely recommend g easy, the Mazda team took care of everything I needed and were very helpful and efficient throughout the whole buying process. Absolutely recommend going to Mazda of Kent for used or new cars! More
by cadamsjj
January 31, 2025
My feeling was confident in their transparency, expertise, customer-centric approach, fair pricing, and a genuine desire to provide a positive car buying experience expertise, customer-centric approach, fair pricing, and a genuine desire to provide a positive car buying experience More
by Hassimiou Barry
Employees Worked With
Other Employees :
Tyler Kelly, Zach Coad, Chris Kardos
January 27, 2025
Amazing sales representative and super friendly! Would highly recommend Cameron for your next vehicle purchase. Would highly recommend Cameron for your next vehicle purchase. More
by Brownsfan35
Employees Worked With
January 26, 2025
Purchased my first brand new car from them today. Outstanding experience start to finish. Connor was everything you'd want as a sales person and Ron the finance guy was straight forward and transpare Outstanding experience start to finish. Connor was everything you'd want as a sales person and Ron the finance guy was straight forward and transparent. No pushiness that us consumers have grown to expect in that environment. HIGHLY recommended dealership. More
by shamus0721
