I’ve been a Mazda customer for many years and traded at the Mesquite lacation on all my purchases iver the last 30 years. My current Mazda deal was on a 2017 cx3. This is my 5th Mazda purchase at this location. My experience this time around has not been a pleasant one.
I’ve been treated very disrespectful not once but every time I’ve had to turn the car in to be serviced. I’ve been met with attitudes, disrespect and unappreciated as a customer. The customer service ladies are on some kind of power trip. They act as if they would rather you not bring your car in for service, and enjoy having a bully attitude. They are not friendly or approachable and want to argue instead if listen. I’ve given them chance on top of chance to treat me right. I’ve had it with them and I will not be doing business with this dealership in the future. I deserve better treatment. I’ve tried calling the owner but he don’t return his phone calls. So it’s to no wonder the service is poor at this dealership.
I have many other issues and bad experiences for the last two years with this dealership but it’s too many to mention. My complaints are never address, so it’s not worth the time listing them.