Mazda of Milford

Mazda of Milford is a well organized dealership with employees that exhibit professionalism. Kimberly Maselli, our sales consultant is keenly aware and practices excellent communication that encompasse employees that exhibit professionalism. Kimberly Maselli, our sales consultant is keenly aware and practices excellent communication that encompasses timely return of messages and phone calls. I initially visited the dealership on their Closed On Sunday schedule to view available Mazda3 sedans. I called Mazda of Milford on Monday and spoke with Kimberly about my Sunday visit. Kimberly was able and willing to schedule a 1:30 PM appointment on Saturday for a test drive for my wife and I. Kimberly Followed up prior to the appointment to check that the time was still fit our needs. Following two test drives and discussions of different sedan trim levels we made are selection. Although the Mica Blue color was not on the lot Kimberly assured us that a Mica Blue sedan is available. During the week following several timely text messages our insurance information was processed quickly by Tuesday ready for delivery on Saturday. Again, with Kimberly worked out our Saturday trip to Mazda of Milford. Kimberly utilized at least 45 minutes instructing us on setting up the available electronic settings on the vehicle. Everyone up to and including the owner spoke with us in a retaxed and informative manner. More

Service was very good and mechanic gave some recommendations for future service. Everyone is very courteous and helpful in answering questions.. recommendations for future service. Everyone is very courteous and helpful in answering questions.. More

Excellent location,professional people,excellent service. I like go to this dealer even I live a little far away.. I like go to this dealer even I live a little far away.. More

Scott, always understands the customers needs and explains cost .and time needed to repair as requested explains cost .and time needed to repair as requested More

I drove from Northern NH to CT (almost in NY) to get this car because manuals are rare. The vehicle registration process was very confusing because what I was told was not accurate. car because manuals are rare. The vehicle registration process was very confusing because what I was told was not accurate. More

Very professional and helpful sale sand finance team at Mazda of Milford. Had a very good experience. Mazda of Milford. Had a very good experience. More

I put In a credit application with the financial manager, which is the guy who helped me buy my car last yr. He told me he would help me with my credit application to lower my loan for close to 2 months, the which is the guy who helped me buy my car last yr. He told me he would help me with my credit application to lower my loan for close to 2 months, the general manager was also rude and not helpful. Service department was great but I was mistreated for 2 months with no real explanation, very unacceptable. More