Mazda of Milford

Excellent friendly service Employees went above and beyond to service my vehicle.., informed me of service my vehicle may need in the future as well as taking care of recall is Employees went above and beyond to service my vehicle.., informed me of service my vehicle may need in the future as well as taking care of recall issue I hadn't been aware of! Very efficient! More

Prompt service but the quality of the vehicle is poor. I have a 2008 Mazda 6I with 126000 miles. Brought it in for the air bag recall. The headliner is detaching all along the rear window but service guy I have a 2008 Mazda 6I with 126000 miles. Brought it in for the air bag recall. The headliner is detaching all along the rear window but service guy says there is no warranty fix or recall. I have never seen this issue with any other manufacturer. You guys replaced the thermostat housing gasket at 40k miles at my cost and I was informed that it is leaking and needs replacing again. You think there is a problem with these gaskets ? Oh and I was informed that one of my motor mounts has collapsed and I have a leaking valve cover gasket. When I bought this Mazda I thought I was getting a better quality vehicle but boy was I was wrong ! More

Excellent customer service. Professionalism at every level. Milford Mazda continues to offer professional service, from their sales team, service department and parts department. Highly recommend this dealersh Milford Mazda continues to offer professional service, from their sales team, service department and parts department. Highly recommend this dealership and will continue to both buy and bring my Mazda's there for future service. More

Awesome! Go see Brian for an excellent sales experience. Was given tour of dealership and thorough explanation of car's equipment. The cx5 I bought rides like Go see Brian for an excellent sales experience. Was given tour of dealership and thorough explanation of car's equipment. The cx5 I bought rides like a dream. More

Supprised how everyone posts only positive reviews here Unfortunately my experience with this Mazda of Milford is completely opposite to reviews posted here. First, this place looks rundown. Small waiti Unfortunately my experience with this Mazda of Milford is completely opposite to reviews posted here. First, this place looks rundown. Small waiting room; everything looks dated. Time to renovate folks... Including the customer service. Here is my experience: According to customer service manager, their policy to get your Mazda serviced next day after your call. This was not my case. Busy next day, and day after. Only certain times available 3 days later. They forgot to do 15 000 miles service - did only the oil change and then told me it was my fault not to communicating service properly. How can you not communicate this properly if the car was brought down for 15 000 mile service? Am I suppose to list things (know what included in this service? I've asked my wife to stop at Mazda of Milford and get car serviced. Service personal was laughing, saying who told you to come down here without an appointment? They tried not to help. So she left. So much for excellent rated customer service! Manager was rude. He spoke defensively without even looking at the car's records. He was razing voice over during the phone conversation and acting disrespectful. I will be servicing my car elsewhere. This dealership will also loose my business. I was planning to buy Mazda 6. Good luck Mazda of Milford! More

Excellent Service Whenever I take my 2007 Mazda 6 to Mazda of Milford I feel confident that everything has been done correctly. It means a lot to me because I rely on Whenever I take my 2007 Mazda 6 to Mazda of Milford I feel confident that everything has been done correctly. It means a lot to me because I rely on my car to perform with minimal chance of breaking down. I know that when I bring my car in for oil change, etc., they will check all the other things to be sure things are running well. More

Truly a great experience My time spent at Nilford was was well spent. I did not have to go through a haggling experience because I knew what I wanted and needed, and Tim knew My time spent at Nilford was was well spent. I did not have to go through a haggling experience because I knew what I wanted and needed, and Tim knew that up front. I appreciated no game playing, or passing between the salesrep and sales manager with secret huddles. This was a straight up front sale, no B.S. And that was greatly appreciated. If I wanted to go in that direction, I would have stayed local in NY for that. Thank you Milford Mazda!! More

Oil change and recall appt. Car wash given without asking. I thought I would be offered a loaner as I have in the past, but I wasn't. I waited the hour and a half long which wasn't bad and they did wash my car I thought I would be offered a loaner as I have in the past, but I wasn't. I waited the hour and a half long which wasn't bad and they did wash my car without requesting. More

Prompt and polite Our car was serviced faster and for less money than we had expected. The service representative, Mike, was competent and polite. We are repeat custome Our car was serviced faster and for less money than we had expected. The service representative, Mike, was competent and polite. We are repeat customers and will continue to have our Mazda serviced there. More

No Pressure Sales Contacted dealership online. Julian responded promptly with requested information. Met with him that day, got all my questions answered, test drove Contacted dealership online. Julian responded promptly with requested information. Met with him that day, got all my questions answered, test drove a CX-5, purchased the next day. Julian was helpful, respectful and a pleasure to work with. More