Mazda of New Rochelle - Service Center
New Rochelle, NY
222 Reviews of Mazda of New Rochelle - Service Center
Excellent service experience, Phil and Amanda are the best. Will definitely go back there for service. best. Will definitely go back there for service. More
Phillip was very helpful and informative and had a great attitude while working with me and explaining my car situation attitude while working with me and explaining my car situation More
They were very helpful. I thought for a new Mazda and getting the first service done I would have least gotten a free complimentary oil change. You guys need to give more I thought for a new Mazda and getting the first service done I would have least gotten a free complimentary oil change. You guys need to give more coupons on services. More
Great customer service staff was respectful and professional they were also knowledgeable about the services being provided professional they were also knowledgeable about the services being provided More
Service was prompt and efficient. They are very friendly and helpful, I was taking care of on time They are very friendly and helpful, I was taking care of on time More
The service department did not properly inspect my vehicle and tried to say my damage was not covered under warranty. The damage was a result of a mechanical issue and not an outside influence as the vehicle and tried to say my damage was not covered under warranty. The damage was a result of a mechanical issue and not an outside influence as the dealer stated. Had the dealer properly inspected the vehicle, they would have known. The service department could not care any less about my issue. Terrible experience and I would never recommend them to my worst enemy More
Mazda at New Rochelle were so helpful, we were visiting from out of state and they fit us in, helped us with finding a car rental etc. Can't thank them enough! Phillip is the best! from out of state and they fit us in, helped us with finding a car rental etc. Can't thank them enough! Phillip is the best! More
Excellent customer service! Amanda is a pro as are the techs at Mazda of New Rochelle Amanda is a pro as are the techs at Mazda of New Rochelle More
A Great Experience at Mazda of New Rochelle I recently had the pleasure of visiting Mazda of New Rochelle, and I couldn't be happier with my experience. The dealership itself is clean and inviting, but wh had the pleasure of visiting Mazda of New Rochelle, and I couldn't be happier with my experience. The dealership itself is clean and inviting, but what truly made the difference was the exceptional customer service. I was fortunate enough to work with Amanda, who was an absolute star. She was incredibly helpful, knowledgeable, and genuinely invested in making sure I had a positive experience. She took the time to answer all of my questions and guided me through the entire process with patience and a great attitude. Thanks to Amanda, what could have been a stressful situation was instead smooth and pleasant. I highly recommend Mazda of New Rochelle and, if you get the chance, be sure to ask for Amanda. She's a true professional and a big reason why I'll be a returning customer. More