Mazda of New Rochelle - Service Center

Mazda of New Rochelle responded

Thank you for your kind words! We're delighted to hear that Mazda of New Rochelle welcomed you warmly, making you feel like family. It's great to know that they not only listen to the problems that may occur with your vehicle but also resolve them. If there's anything else we can do for you or if you have any further comments, please feel free to reach out. We appreciate your business!

Mazda of New Rochelle responded

Thank you for your kind words and for highlighting our quick and seamless service. We're thrilled to hear that you had an amazing experience from start to finish. If you ever need assistance in the future, please don't hesitate to reach out. Best regards, Your Mazda of New Rochelle Team

Mazda of New Rochelle responded

Hello Valued Customer, We're thrilled to hear that Amanda provided you with excellent service! Thank you for choosing us to handle your vehicle needs. We appreciate your feedback and look forward to assisting you in the future.

Mazda of New Rochelle responded

We're sorry to hear about the ongoing issue with your CX-5 and the frustration you've experienced with our service. Your feedback is important, and we apologize for any inconvenience. We will look into this matter to ensure it's addressed appropriately and in accordance with your warranty. Please feel free to reach out to our Service Manager at 914-826-8100 if you have any further concerns or questions. We value your business and hope to resolve this issue to your satisfaction. Best Regards, Your Mazda of New Rochelle Team

Mazda of New Rochelle responded

Hello Valued Customer, Thank you so much for taking the time to leave us this fantastic 5-star review! We're thrilled to hear that Amanda provided you with excellent service once again. It's great to know that our team was able to correctly diagnose and address the issue with your brake caliper, saving you both time and money by only replacing the necessary clip. At our shop, we always strive to provide ethical and transparent service, ensuring that our customers receive the best value for their money. Amanda and the rest of our team take pride in delivering top-notch service with a smile, and your kind words are a wonderful testament to their dedication. We genuinely appreciate your continued trust in our services, and we look forward to assisting you with any future automotive needs you may have. Safe travels and thank you for choosing us! Best Regards, Your Team at Mazda of New Rochelle

Mazda of New Rochelle responded

Hello, Thank you for sharing your experience with us! We're delighted to hear that Phillip provided you with excellent service during your visit. We're glad that you decided to join the Mazda family and that your choice has been a positive one. If you ever need any further assistance or have questions about your Mazda, don't hesitate to reach out. We're here to help and support you as a valued member of our Mazda community. Safe travels and enjoy your time with your new Mazda!

Mazda of New Rochelle responded

Hello, thank you so much for your praise and kind comments about Philip! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

Mazda of New Rochelle responded

Hello, thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

Mazda of New Rochelle responded

Hello Amy, thank you so much for your praise and kind comments about Amanda! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

amyjbridges responded

I also wanted to add how much I love the whole Service Dept. crew! From Amanda to Jose, Chris, Murphy - and I know I am forgetting a few names… but what a top notch group all around! I also want to give a shout out to Darwin in the Sales Dept. too. I’ve bought my last 2 Mazda’s from him! Mazda of New Rochelle is a cut above because of the people they employ. Mix that with a reliable and stylish car and you have a winning combination!

Mazda of New Rochelle responded

Hello Ann, thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!