Mazda of Orland Park

good service but too expensive!!!!!!!! I was happy to call 2 days prior and get an appointment on a Saturday for service. I dropped off my car and they called within 20 minutes to tell me I was happy to call 2 days prior and get an appointment on a Saturday for service. I dropped off my car and they called within 20 minutes to tell me what was wrong (the brakes), I had in addition an oil change and my tires rotated. My bill was over $500!!!!! The whole service didn't take 1-1/2 to 2 hours long which I was happy for but I was so shocked on the price. $200 in labor! I wish I made over $100 an hour! More

Excellent Purchase Brandon was amazing from start to finish and I love my new vehicle! He fought hard so that we could get to the price we wanted. Brandon was amazing from start to finish and I love my new vehicle! He fought hard so that we could get to the price we wanted. More

Service department review .The dealership was extremely busy and I was told but Edyta that it would be a 2 hour wait, she got me in and out of there within 30 minutes! She is .The dealership was extremely busy and I was told but Edyta that it would be a 2 hour wait, she got me in and out of there within 30 minutes! She is by far the best employee the dealership has, she has always taken great care of me. More

Overall good service but I was left wanting My service experience went well. Although when I had bought the car 4 months ago, it was dirty from the inside, and there was a minor scratch on drive My service experience went well. Although when I had bought the car 4 months ago, it was dirty from the inside, and there was a minor scratch on driver's door and I was promised that the interior would be detailed, and the scratch would be buffed the next time I'd bring the car in. So when I went this time for my 4 month service visit, I reminded them about this, but sadly no cleaning was done from the inside and the scratch was also not looked at. the oil change and exterior cleaning was good thought. I would have been happier if they had kept their earlier promise. More

Edyta Valfre is fantastic! Recently, I brought my car in for scheduled maintenance. Edyta Valfre was the customer service specialist that attended to my service. This is the t Recently, I brought my car in for scheduled maintenance. Edyta Valfre was the customer service specialist that attended to my service. This is the the fourth or fifth time that she has been my customer service specialist (css). I say "my" css because that is how she makes one feel. She is warm and friendly, always in a good mood; and amazingly, even after my first visit greeted me by name. She is a fantastic person and makes C J Wilson Mazda of Orland Park look good! I noticed that the infotainment screen was starting to have a spiderweb type cracking on it. I didn't pay much attention to it, but it became worse and began to crack in different locations on the screen. I rarely touch the screen because it will not respond while one is driving. I did a little research and found a a few others had a similar experience. Ms. Valfre saw the cracking and soon it will be repaired. She goes above and beyond and really does treat you like family. Kudos to you CJ Wilson Mazda for employing a person with Ms. Valfre's obvious integrity and people skills. Thank you! By the way, you service technicians, though I don't know their names have done great work on my car. I've never had to have a re-repair of any work they've performed. Thanks again! I didn't give a star rating for price, because I have not taken my Mazda to another repair shop to compare pricing. CJ Wilson Service has done such a great job and has been so welcoming, I've never had my Mazda serviced any place else! I used to drive an Audi Quattro A4 and took it to the dealer for service. Their customer service specialists were polite, but not warm. CJ Wilson service is not extravagant. More importantly, it's comfortable! More

super fast this was the fastest oil change and check up I have EVER had ! My coffee did not even get a chance to cool off. Waiting room is to the side of the n this was the fastest oil change and check up I have EVER had ! My coffee did not even get a chance to cool off. Waiting room is to the side of the new car showroom. I came in thinking I needed the 10,000 mile maintenance service, but they checked the car and said it was looking good and that I did not need it yet. Honest, right ? More

used car purchase Staff friendly, helpful, nice. Happy with deal, especially certified used giving me 31 months of bumper to bumper warranty, roadside assistance, and Staff friendly, helpful, nice. Happy with deal, especially certified used giving me 31 months of bumper to bumper warranty, roadside assistance, and an addn'l 3 years of power train after that. Engine and Trans guaranteed til 2022. Wow. More

Awesome Everything about this service department is awesome. They listen and are not pushy at all. I've said this before...the sales staff should take a les Everything about this service department is awesome. They listen and are not pushy at all. I've said this before...the sales staff should take a lesson from the service department. Even while I was sitting and waiting for my car to be complete, a salesman was rude to me. Go figure. More

Awesome Part 2 No pressure, understood what I was looking for and I got it. Sandy Tydd was the perfect salesperson who actually listened and helped me through all t No pressure, understood what I was looking for and I got it. Sandy Tydd was the perfect salesperson who actually listened and helped me through all the options available. Would definitely recommend More

Wonderful Experience I really would like to express my gratitude to everyone at CJ Wilson. First, they are a great Corporate Citizen. I am the proud winner of the White So I really would like to express my gratitude to everyone at CJ Wilson. First, they are a great Corporate Citizen. I am the proud winner of the White Sox Charities car raffle-A MAZDA CX3. Not many dealers provide this kind of support to needy causes that the White Sox Charities funds. Form the moment I found out I was the winner everyone at CJ was professional. It was great to meet Eric Vates from CJ at the ball park where I was introduce as the winner. During my visit to pick up the car, Sandy Tydd and the rest of the staff at CJ Wilson were very professional, courteous and responsive. Sandy took the time to educate me on all the bells and whistles of my new car. The last time I bought a new car was over ten years and the electronics on the this CX3 alone are incredible. The Mazad CX3 is incredible ride. It is fuel efficient and very reliable. It's truly a "ZOOM ZOOM" car. My experience with CJ Wilson was fantastic. I would strongly recommend visiting CJ Wilson if your are int the market for a car. Not only are they professionals but they also care about the community they serve. On behalf of my wife and 3 children we thank you. Raul I. Raymundo More