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Mazda of Palm Beach - Service Center
North Palm Beach, FL
145 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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145 Reviews of Mazda of Palm Beach - Service Center
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October 25, 2018
Great customer service Roman Gomez was my service advisor today. He was very personable, prompt to get my car serviced and everything checked out good with my vehicle. He Roman Gomez was my service advisor today. He was very personable, prompt to get my car serviced and everything checked out good with my vehicle. He is an asset to Mazda of Palm Beach..I will request him again with my next service.. More
by lonialpino
Employees Worked With
Roman Gomez.
Helpful October 23, 2018
Accomodating and friendly First time to this dealership. Candace Hamilton very accomodating with making appointment for same day as my call. Needed a check to undercarriage as First time to this dealership. Candace Hamilton very accomodating with making appointment for same day as my call. Needed a check to undercarriage as struck by concrete stone which bounced out of a truck flatbed on my way to work. All persons met at dealership were friendly and courteous. Quick service; presented with reasonable pricing which included an alignment. More
by carlover
Employees Worked With
Candice Hamilton
October 20, 2018
Great service! My service wait time was short and sweet. The service advisor Brian had my car in and out of there in no time. Kellie was great. She helped me search My service wait time was short and sweet. The service advisor Brian had my car in and out of there in no time. Kellie was great. She helped me search for my future car and Kim was excellent with advice about taking advantage of discounts they offer with coupons for future service. Will definitely return soon. More
by AdrienG
Employees Worked With
Kim Trentham, Kellie Sheetz, Brian Bailes
October 18, 2018
When you need assistance/guidance, Mazda is the place to go! Had trouble connecting my new iPhone to Bluetooth in my Mazda 6. Went to the dealer and this lovely guy Tevin went right out, got into my car, connec Had trouble connecting my new iPhone to Bluetooth in my Mazda 6. Went to the dealer and this lovely guy Tevin went right out, got into my car, connected my new phone, as well as giving me lessons on how to use it and how he fixed it. I highly recommend Mazda of the North Palm Beaches and when looking for guidance/assistance, I HIGHLY recommend Tevin. More
by JerBev
Employees Worked With
Tevin Gibbs
October 16, 2018
Great service! I brought my Mazda in and met with the service adviser named Candice. She was very helpful and informative. She clearly explained and reviewed all the I brought my Mazda in and met with the service adviser named Candice. She was very helpful and informative. She clearly explained and reviewed all the recommendations that were made for my Mazda. I was very satisfied with my recent visit to the Mazda Dealership of Palm Beach. More
by Robert
Employees Worked With
Candice Hamilton
September 25, 2018
Excellent customer service I had a great experience at Mazda. The last time I visited Mr. William Hicks assisted me & he was the best. He really had my best interest at heart as I had a great experience at Mazda. The last time I visited Mr. William Hicks assisted me & he was the best. He really had my best interest at heart assuring every aspect was presented and understood with financing or leasing. The team work, professionalism & customer service displayed was excellent! I didn't feel rushed & I walked away with my new car. I'm loving it; very much satisfied that I have a new efficient and safe car to drive. Thank you for making my visit a memorable one. More
by Farrah
Employees Worked With
William Hicks, Phil, Gill assisted me
September 01, 2018
Worst in my life This is my first time at this dealer and I would never go back in my life. First of all they lie about the price for the oil change service. It says 8 This is my first time at this dealer and I would never go back in my life. First of all they lie about the price for the oil change service. It says 84 and then they add 7.79 for something else that they never told you I ended up paying 100. Its not too much but the think is that they make sure nobody tells you that when you leave the car. Brian Bailes was very unprofessional and the guy driving the car, don't know the name was, as well. They say they would do car wash and I'd say my kid would do it better. They only vacuum the driver side and thats it. I really don't know if they did rotate the tires, because I really don't trust them. I wanted to do it the right way. Get my car for the oil change at a Mazda dealer where they are supposed to do the best for your car. The manual tells you to do 7500 miles and they keep saying is 5k. I came because i know the first time is better at 5k but they said it has to be at 5k every time. Mazda should do something. Is their brand which is in play here. More
by cmoynelo
Employees Worked With
Brian Bailes
August 27, 2018
Great service with respect that's hard to find Brian Bailes has always been straight with me about what the service entails, how much it will cost, and how much time it will take. I'm never caught Brian Bailes has always been straight with me about what the service entails, how much it will cost, and how much time it will take. I'm never caught off guard and always pleased with the service. When my car was damaged Brian Bailes connected me with Brian Goodman, Service Manager. They both made sure I was taken care of in a timely manner, telling me to "just bring the car by" for the estimate. Brain Goodman was quick to provide an estimate That was competitive with outside body shops. Right then we set a time for me to drop off the car for repair. Brian Goodman made sure I had a loaner vehicle so I didn't have to deal with the stress of a rental car and his team completed the job as promised. Lincoln in the Service Dept went the extra mile. Both Brians and Lincoln addressed any concerns I had and I left feeling confident about the work. More
by JG
Employees Worked With
Lincoln , Brian Bailes, Brian Goodman
August 21, 2018
Bought a Cx9 I lease and Cx9 for my wife ... i took delivery of the car without my wife being present and she was having a hard time figuring out the cruise contro I lease and Cx9 for my wife ... i took delivery of the car without my wife being present and she was having a hard time figuring out the cruise control and navi , i had such a good experience with sales that i sent my wife back to the store as i was away the next day on business .. she raved about the place and said everyone was super patient and helpful . Appreciate it guys !! Thanks so much we love our cx9 More
by CJ
Employees Worked With
Christine Valli, Brian Bailes, Candice Hamilton
August 16, 2018
5 star hotel Please looked like a hotel when I pulled up. Came in for brakes and a tire rotation ... was in and out in 1 hour ... staff was friendly and helpful. W Please looked like a hotel when I pulled up. Came in for brakes and a tire rotation ... was in and out in 1 hour ... staff was friendly and helpful. Waiting area is a hotel lobby. Definitely a highline premier feel , im used to Nissan dealerships ... no comparison More
by 2nd Car From Mazda Of Palm Beach
Employees Worked With
Candice Hamilton
