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Mazda of Valley Stream
Valley Stream, NY
115 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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115 Reviews of Mazda of Valley Stream
January 05, 2021
Great! Yasmine Salama was super helpful and made things easy for us. I reccomend her and Mazda of Valley Stream to anyone looking for a new automobile!! easy for us. I reccomend her and Mazda of Valley Stream to anyone looking for a new automobile!! More
by ljwa1220
Employees Worked With
Yasmine Salama , Kevin Persaud
Helpful December 02, 2020
Wow!!! Where to start first ,and foremost would like to give a big shout out to Kareem. He went above, and beyond to help me out with my leasing purchasing. Very knowledgeable young man, professiona give a big shout out to Kareem. He went above, and beyond to help me out with my leasing purchasing. Very knowledgeable young man, professionalism five stars, down to earth,the list goes on, just see for you first hand,and guarantee you won't be disappointed, not to mention he has the patience of a Saint. 💪💪💪 Also a big guy shout out to Guy , if I'm spelling his name correctly, if not please forgive me . When I first walked into the dealership, he made sure I was well taking care of ,showed me the car I was interested in ,and all. He even made sure I was ok before I left the lot with the new car,because to be honest I was very nervous about driving,and was stagnant for about a good 10 minutes. 😂😂😂 A real stand up guy , with a great disposition. Last ,but not least a big thank you to Tommy as well. A very courteous, well maintained, will help you with whatever you need kind of guy,was very patient as well,and great sense of humor. Even gave me the option for some great added insurance for the new car, which I think in my honest opinion is amazing!!! If you're looking for a dealership with professionalism to the highest degree ,and with people who truly will assist you ,and help you every step of the way .... then look no further. Mazda in Valley Stream is where you need to be .. just saying... MIC DROP... 😎😎😎👍👍💪💪💪 More
by Mazda richie
Employees Worked With
Kareem , Guy, Tommy McGuinness, Rennert Jared, Ruth Murphy
October 21, 2020
The service was great at Mazda of Valley Stream. I am very happy with my purchase. Mohamad and Kevin were both very professional and helpful throughout the whole process. very happy with my purchase. Mohamad and Kevin were both very professional and helpful throughout the whole process. More
by SB
Employees Worked With
Mohamad Hanif, Kevin Persaud
September 28, 2020
What a Wonderful Experience, Mohamad and everyone else at the dealership went above and beyond to find the exact car i wanted, every single person was professional and helpful. I HIGHLY RECOMMEND them to any the dealership went above and beyond to find the exact car i wanted, every single person was professional and helpful. I HIGHLY RECOMMEND them to anyone looking for a car! i couldnt be Happier with my CX5!! More
by Krista
Employees Worked With
Tommy McGuinness, Mohamad Hanif
August 19, 2020
Picked up my brand new 2020 Mazda CX-5 today. Many thanks to Mr. Edward O’Conner. He listened and answered all my questions. Very professional and well mannered. Strongly recommend this Dealership to everyon to Mr. Edward O’Conner. He listened and answered all my questions. Very professional and well mannered. Strongly recommend this Dealership to everyone, including my family and friends. More
by Sam.
Employees Worked With
Ed O'Connor
August 05, 2020
Disclaimer: I understand Covid-19 has changed the car buying process. Backstory: I live out of state and purchased a CPO/ traded in a car. The internet sales manager that handled 80% of my purchase a buying process. Backstory: I live out of state and purchased a CPO/ traded in a car. The internet sales manager that handled 80% of my purchase and interactions has been great. But once the car was purchased the situation fell short. Living out of state I understand registering, and buying a car is slightly different than NY and they would have to follow an abnormal process, but they assured me it's not a problem. They informed me the clerk "talked" to my states RMV and all I had to do was bring one form to them in person and I could be on my way. That's when things went south and now, I'm stuck with a car I cannot drive. To summarize the dealer/clerk neglected to find out all relevant information on registering a car in my state. It has been a frustrating 3+ weeks of owning a car that is a giant paperweight. If I wanted to spend $30k+ on a paperweight I would have been better off with gold... With that said I have been regularly following up with Mazda of Valley Stream but all I keep getting for a responses is we don't know why it's taking so long; we will call and follow up etc. But no meaningful solution other than "wait". They said they informed me of the process, but it's hard to inform a customer if you fail to get the proper information to begin with and now they are trying deflect some of the blame back on me. Luckily for me they are not my local dealer as I would never bring my car back to them for any sort of service or maintenance. In the end I hope to have a car I can drive at some point, maybe if I'm lucky before my first payment is due... It is obvious and apparent, that once the dealer got their money from me, they could care less about the situation they left me in. I would not recommend buying a car from them. More
by Ww
Employees Worked With
Charley Echevarria
June 29, 2020
I was lucky enough to be introduced to Mr Mohamed Hanif. This young man was every bit of professional, & courteous . He provided exceptional service . All we basically had to do was “show up “would recommen This young man was every bit of professional, & courteous . He provided exceptional service . All we basically had to do was “show up “would recommend seeking out his services for a fair, easy and smooth transaction! More
by 1mrssirag
Employees Worked With
Mohamad Hanif
February 13, 2020
fraudulent charges for service my Mazda 3 was brought for inspection to Mazda valley stream because it did pass inspection at another shop allegedly due to the inability to connect my Mazda 3 was brought for inspection to Mazda valley stream because it did pass inspection at another shop allegedly due to the inability to connect to the system. The Mazda Valley Stream service told me that the inspection was passed without any problems but that they decided to diagnose the car computer (apparently without first trying to see if it indeed connected, which it obviously did), found nothing but charged ca. $137 for this diagnosis. they basically cheated me out of this money. the service manager refused to discuss this matter. Dr. Vitaly Citovsky More
by Dr. Vitaly Citovsky
Employees Worked With
Rennert Jared, Ruth Murphy
February 09, 2020
Service was great. Very happy with my purchase and the whole process. Farad was very helpful and make everything very easy. Everything was good all around whole process. Farad was very helpful and make everything very easy. Everything was good all around More
by Inkwell
Employees Worked With
Farad Watson
February 08, 2020
Buying a car made easy!From the moment I contacted the Buying a car made easy! From the moment I contacted the dealer through a third party site to the moment I drove my new car off the lot, the staff w Buying a car made easy! From the moment I contacted the dealer through a third party site to the moment I drove my new car off the lot, the staff was engaging and helpful. Most importantly, there were no tricks or hidden fees as the deal moved along. It's a pleasure dealing with "no-non-sense" professionals willing to make a deal with a customer who is equally interested in purchasing a car. Farad was exceptional and professional and responsive to my inquiries and concerns. More
by Andres
Employees Worked With
Tommy McGuinness, Farad Watson
