Mazda of Wesley Chapel

I set up an appointment and Charlie was waiting for me on time and was very cordial and helpful time and was very cordial and helpful More

*****HORRIBLE CUSTOMER SERVICE FROM MAZDA OF *****HORRIBLE CUSTOMER SERVICE FROM MAZDA OF WESLEY CHAPEL***** 11/9/21 I purchased a new car (Mazda MX5) in April 2021, not only a new *****HORRIBLE CUSTOMER SERVICE FROM MAZDA OF WESLEY CHAPEL***** 11/9/21 I purchased a new car (Mazda MX5) in April 2021, not only a new car, I also purchased an Extended Warranty and Tire Warranty. However, at the time of contract signing I was charged $500 for an oil change service I clearly stated I did not want. I have been to the dealership 3 times to discuss this, have sent multiple emails to the Finance Department and the General Manager and still have not received a credit to my account for the $500 charge. I have brought this to the attention of my sales person Larry Stemle, the Finance Staff Bradley Wernsing and Amanda Oetker, the Sales Manager (Rob) and the General Sales Manager Shawn Habibi. On my last visit to the dealership in early August, General Manager Shawn Habibi promised me he would issue a credit of $500 to my account. He has not answered my emails or calls and no credit has been processed as of today. More

I had the best experience buying a CX-5 Carbon Edition with salesman Charlie Epting at Mazda of Wesley Chapel. If your looking for a Mazda, go see Charlie. He makes the process easy and comfortable. Thank with salesman Charlie Epting at Mazda of Wesley Chapel. If your looking for a Mazda, go see Charlie. He makes the process easy and comfortable. Thank you Charlie More

Most pleasant car buying experience ever! Charlie Epting was extremely knowledgeable and accommodating. Did not expect it was possible to bring home a car that day but the experience and process was seamle was extremely knowledgeable and accommodating. Did not expect it was possible to bring home a car that day but the experience and process was seamless, professional, and QUICK. Ty to Shawn Habibi for staying involved and making it happen. Ty to Bradley for making the uncomfortable part of buying a car SMOOTH. Also thanks to Larry Stemle for backing up Charlie snd getting the car ready. Refreshing example of well managed teamwork. Thx guys!!!! More

I keep cars 10/15 years 200k+, do a ton of research before purchase. I also research the dealers. Westshore Mazda in Tampa was the down the block. They acted like they were doing me a favor (Take it before purchase. I also research the dealers. Westshore Mazda in Tampa was the down the block. They acted like they were doing me a favor (Take it or leave it) NOT CHARLIE EPTING JR at Wesley Chapel Mazda. He took the time to work with me. It was a seamless/ painless process. No bait and switch like other Mazda dealers near Tampa. CHARLIE is a gentlemen and a well informed salesmen. He listened to my needs, not the typical salesmen. The CX is a class leader. Nissan Rogue dreaded CVT tranny (blows up around 70K) Rav 4 9speed tranny -always searching for correct gear (I have Highlander same problem) CX5 transmission perfect, and the dive is incredible. The Cx5 was the right choice for my daughter, and Charlie the best salesmen. If you are near or far Wesley Chapel Mazda is worth the drive. Thank you Charlie David M More

Charlie was accommodating, kind, and patient during our car selection and purchase process. All the electronic systems and features were explained in detail, which other car dealers we visited lacked. Char car selection and purchase process. All the electronic systems and features were explained in detail, which other car dealers we visited lacked. Charlie and the team went the extra mile by getting the car ready for us first thing in the morning. We are pleased with our purchase. Thank you, Charlie, for making this process a memorable one! More

Charlie is the absolute best! He makes the process as easy as possible, and is just a great guy. This is the 2nd car I've purchased from him, and it certainly won't be the last! easy as possible, and is just a great guy. This is the 2nd car I've purchased from him, and it certainly won't be the last! More

The salesmen fought to get me the deal I wanted and to secure my business. There was a point at which I thought that I wasnt going to be able to afford a new car, but Charlie and his team stuck their neck secure my business. There was a point at which I thought that I wasnt going to be able to afford a new car, but Charlie and his team stuck their necks out to get me a manageable payment plan. More