Mazda of Wesley Chapel

Best Dealership and Car purchase experiance ever This has to be the be best dealership that I have ever purchased a car from, they have the best employees very friendly and personable. You walk in an This has to be the be best dealership that I have ever purchased a car from, they have the best employees very friendly and personable. You walk in and feel no pressure from a salesman just that they are there to help you and answer any questions you may have, they know their stuff when it comes to the vehicle you are wanting to purchase and if they are unsure they will find the answer for you. I have never been able to go into a dealership and feel like family that they are not going to force me into a purchase, I have never been so pleased with the purchase of a vehicle I will always recommend Mazda of Wesley Chapel to all my friends and family they are # 1 in my book. A big thank you to Chris Littlepage and Robert Wessel for my buying experience. More

Be straight 2 the point, be firm & allow nthg more than you I hv bought 3 cars n the past 3-4 yrs frm this dealership. The 1st 2 went really well, but this time was a living nightmare. 1) they took off the stic I hv bought 3 cars n the past 3-4 yrs frm this dealership. The 1st 2 went really well, but this time was a living nightmare. 1) they took off the sticker price of the car, so I had no clue what the true price was they were asking for it. 2) I gave strict demands on who 2 call or not 2 call 4 financing the car & how many inquiries I will allow (only 2) & no more & it was the 2 that I was established w/but they did not listen, they called 10 banks, credits unions ect, ect. 3) a wk later they called & said they were hvng issues get'n me financed & ask permission 2 call a few more places. 4) they ran more inquiries & destroyed my credit, now 2 of my cc's were decreased bcz of 2 many inquiries & I expect more 2 drop or get closed completely. 5) they finally got me financed by 1 of the only 2 banks I gave them permission 2 call 2 begin with. So I feel they totally ignored evrythng I said & did as they xxxx well pleased, so now I am paying dearly 4 their stupidity/ignorance.so I will never again buy another car, nor recommended anyone 2 Wesley Chapel Mazda again..... Thanks 4 nothing this go arnd Mazda personell.... You have totally lost my business permanently & anyone I would recommended anyone who goes there 4 a purchase of a new or used car deal w/tom gohs personally (salesman) tom is awesome & sincerely listens 2 what his customers wants & goes above/beyond 2 make things happen..... More

Amazing experience This is my first time buying a Mazda and I’m in love with my new car. Marc was really helpful explaining all the car details. This is my first time buying a Mazda and I’m in love with my new car. Marc was really helpful explaining all the car details. More

Mazda Charlie was very helpful and professional during my car purchase. Charlie made my car buying experience easy. I would recommend Wesley Chapel Mazda to Charlie was very helpful and professional during my car purchase. Charlie made my car buying experience easy. I would recommend Wesley Chapel Mazda to others. More

Excellent overall experience It was great working with Marc Metzner on the purchase of my new CX-9. He answered all of my questions, and I never felt any pressure to buy a car fr It was great working with Marc Metzner on the purchase of my new CX-9. He answered all of my questions, and I never felt any pressure to buy a car from him. Negotiations were smooth and dealership made sure everything went as smooth as possible. Will definitely recommend Marc to others! More

We are happy to have such a great car! Charlie was very helpful. We enjoyed working with him. He showed us features of the car and was very patient. We wanted to test drive two cars and Charlie was very helpful. We enjoyed working with him. He showed us features of the car and was very patient. We wanted to test drive two cars and he was very accommodating. He also encouraged us to call him after the sale with any questions. It was a long day because what we wanted was not on the lot but Charlie made it happen. More

Car buying experience Very helpful, low pressure sales. Marc was very friendly and helped me find the car i was looking for. Donnie in Service is great and overall I Highly Very helpful, low pressure sales. Marc was very friendly and helped me find the car i was looking for. Donnie in Service is great and overall I Highly recommended this dealership. More

Sales Person Marc Metzner Marc was very helpful. He listens to what you want and tries to make it happen. He kept me updated as to when the car arrived and then tried to expe Marc was very helpful. He listens to what you want and tries to make it happen. He kept me updated as to when the car arrived and then tried to expedite getting it ready for me. He didn't force me to listen to long narratives about topics I had no interest in hearing. The dealership was very nice also but, like all dealerships, the paperwork guy makes you listen to the warranty options when you specifically ask not to. Additionally the dealership put Nitrogen in the tires and charged for this questionable practice. This doesn't reflect on Marc and I grumbled about both items to the "paperwork" guy. He also was very nice but made me hear the warranty options anyway. It isn't my job to explain why I don't want an option. They need to ASK if I want to listen to the warranty options. ASK if you want Nitrogen in your tires. That would have earned them 5 stars. Marc gets 5 stars for his contribution. More