Mazzei Chevrolet

Last week (21 May 26) my chevy trax was serviced at this dealership due to the chrome button on my gear shifter getting stuck. It was fixed but incurred damages to my gear shifter. I have been going to th dealership due to the chrome button on my gear shifter getting stuck. It was fixed but incurred damages to my gear shifter. I have been going to this dealership for 13 years and don't want to sever the relationship created. I'm still waiting for the service director to fix the problem and will update the ratings once the problem is resolved. EDIT: I would like to thank Bob and Mark for ordering the damaged parts for my car. I'm truly grateful that this business is living up to its high standards of owning accountability. I will continue doing business with this dealership because they have proven time and time that they take care of their customers and that is something that you rarely see when it comes to honest dealerships. Mark has always taken good care of all his customers like me and makes it a point to include my military discount for being a veteran. I would also like to give a shout out to Ray who, ever since I saw him start working at this dealership, has always kept this dealership spotless, keeps the popcorn and coffee stacked for customers, and keep the restrooms in pristine order and smelling refreshed. Keep up the good work of taking care of people! Cheers! More

Good customer service. Service advisor was knowledgeable and friendly. Car was done in a timely manner. Service advisor was knowledgeable and friendly. Car was done in a timely manner. More

The dealership did help me a lot in finding my ideal van. I'm all smiles. I'm all smiles. More

This service center is the best I've ever worked with. Their attention to customers is great. Their attention to customers is great. More

Excellent experience with the service department at Mazzei Chevrolet. Judy went above and beyond by calling to make sure my GM $20 discount was applied after I booked through the app. On the day of my Mazzei Chevrolet. Judy went above and beyond by calling to make sure my GM $20 discount was applied after I booked through the app. On the day of my appointment, Chris got me checked in quickly, and my truck was ready by the time I walked back from lunch at Taco Bell down the street. Fast, friendly, and hassle-free service. More

I greatly appreciate Judy she is on it! !! She put me in contact with Joseph and the service department, he prepared me some quotes and got me an appointment within two days. I opted to stay !! She put me in contact with Joseph and the service department, he prepared me some quotes and got me an appointment within two days. I opted to stay at the dealership while they worked on my car at an 82000 mile service which was swift 2 hrs tops. I left with my car purring. I’ve always had a positive experience coming to Mazzei Chevrolet. Dawn More

Paul has always been very accomodating and informative about service and does not upsell. I was pleased with his addressing of my problem. about service and does not upsell. I was pleased with his addressing of my problem. More

This was my first time at the service department. Other service facilities (in Sacramento) members meet you at your vehicle. I waited in my vehicle for about 10 minutes, not knowing that I had to ex Other service facilities (in Sacramento) members meet you at your vehicle. I waited in my vehicle for about 10 minutes, not knowing that I had to exit the vehicle and go to the service office. The customer in front of me (in her vehicle) didn't know that as well. Very nice service members, but the unknown wasn't expected. Also, I didn't know that, there was no rotation on aftermarket wheels. I wasn't informed the work was not performed and didn't realize the work was not done until I arrived back in Sacramento and took a closer look at my final invoice More

Joseph P. has helped me twice. He is amazing. He is very helpful and thorough. has helped me twice. He is amazing. He is very helpful and thorough. More

Very friendly service employees. Booking my oil change was just a few click on the computer. Price was better than I find most places. Booking my oil change was just a few click on the computer. Price was better than I find most places. More