McCarthy Hyundai Blue Springs

Found the right car at the right price I was looking for a new car to get me to work and school, and Rodney let me test drive a new Veloster R-Spec. The car was great, and we were able to g I was looking for a new car to get me to work and school, and Rodney let me test drive a new Veloster R-Spec. The car was great, and we were able to get the price to a point that I was happy it. It's been a great car for the last few weeks now, and look forward to continuing to drive it. More

Second Time Around Great service will as well as employees. I look forward to my next visit, I have no doubt that my vehicle will be taken care of. Great service will as well as employees. I look forward to my next visit, I have no doubt that my vehicle will be taken care of. More

Honest, helpful We love our new car and found the sales staff to be honest, helpful and informative. Seemed to really want to help us. No high pressure sales, which We love our new car and found the sales staff to be honest, helpful and informative. Seemed to really want to help us. No high pressure sales, which was refreshing. More

Best car buying experience I started with an online quote request for a lease and Tony responded to my request. He was very helpful from the start getting me quote information f I started with an online quote request for a lease and Tony responded to my request. He was very helpful from the start getting me quote information for two different types of cars for lease and purchase. I did not feel pressured in any way to come in and take a test drive. When I came in for a test drive for a 2016 sonata, Tony recommended a 2015 which would better fit my needs. He answered all my questions regarding the features of the vehicle and the finance department was very helpful in getting me the best price and discounts for the vehicle to be within my price range.. This has been the best car buying experience I've ever had out of the cars I've purchased. I love going to McCarthy blue springs dealership from the service department to the sales. I will continue to own a Hyundai in the future. I love the car and feel the employees at McCarthy are sincere and there to help you More

Excellent value, customer service and selection I had an unbelievably positive experience in buying a car at McCarthy Hyundai in Blue Springs. Total non-pressure and I was never urged to buy above I had an unbelievably positive experience in buying a car at McCarthy Hyundai in Blue Springs. Total non-pressure and I was never urged to buy above my budget. They have a great selection of cars, and the salesman was knowledgeable about the cars' performance, features, etc. The staff go out of their way to accomodate you, and I drove away confident that I received a good deal. Highly recommend this dealership and salesperson Rodney Sutherlin. More

Bought a new car Rodney was great to work with. Attentive and took care of my concerns. He wasn't pushy. Very knowledgable about the vehicle and what he didn't know he Rodney was great to work with. Attentive and took care of my concerns. He wasn't pushy. Very knowledgable about the vehicle and what he didn't know he found the answer. There were no hassles and pushy after sales and costs slipped in when signing which was a relief. More

Great experience Great people, great company and a great car. I couldn't have asked for better service from a quality team! Thank you McCarthy Hyundai for a tremendous Great people, great company and a great car. I couldn't have asked for better service from a quality team! Thank you McCarthy Hyundai for a tremendous overall experience. More

Excellent The buying experience was the best ever. Rodney did an excellent job. We would definitely purchase another from the dealership. Everyone was friendly The buying experience was the best ever. Rodney did an excellent job. We would definitely purchase another from the dealership. Everyone was friendly and helpful. More

Thrilled with Hyundai Decided to trade my car on Sunday and drove home with a new Hyundai on Monday. How great is that. Beautiful car, wonderful staff, incredible deal, HA Decided to trade my car on Sunday and drove home with a new Hyundai on Monday. How great is that. Beautiful car, wonderful staff, incredible deal, HAPPY wife. First Hyundai I have owned. Going to enjoy the ride. Thanks. More

I WOULD NOT RECOMMEND THE COLLISION/PAINT DEPARTMENT I bought two Hyundai’s (at McCarthy’s Blue Springs Hyundai) in 2008, which we still own today. One (mine) is kept in a climate controlled garage al I bought two Hyundai’s (at McCarthy’s Blue Springs Hyundai) in 2008, which we still own today. One (mine) is kept in a climate controlled garage alongside my 2014 corvette. The Hyundai may be an 08 but it has only 50,000 miles on it. I have had all of my maintenance (including all scheduled maintenance) done at the dealership. I didn't feel that there should be issues with paint fade, or rust on any part or parts of the auto. Not just because of the low miles, but because it is always stored in a climate controlled garaged. But still I know things happen. I had a problem with rust on the wheels a few years ago & they were refinished to my satisfaction, at my cost. THE PROBLEM-I had noticed paint fade on one of my windshield wiper arms. Again I was willing to have the work done at my cost (which I did). When the car was returned to me, there were runs in the paint. The service manager told me to give it a day or so and see if it didn't even out. (Trip 1) Well it didn't even out so I called and made an app. to have it redone. When I arrived for my app. I was told they were over booked and that I would need to set up yet another app. to have the work done. (Trip 2) This time before making the drive out there (which I was going to do anyway because I needed new wiper blades) I called first and spoke with the body shop manager to be sure they had time to work on my car that day. This time he told me that he was not going to repaint the parts due to the runs in the paint…Wait a minute...WHAT?! He said that I had been told there was no guarantee on the work to be performed. (Trip 3) With that being said, let me tell you that I have bought four new autos from the McCarthy Auto Group since 2008. One for myself and three for other family member. Furthermore I have been doing business with McCarthy Auto Group since the 90's because I feel I get a good value for the dollar and I have never encountered a problem that was not resolved to my satisfaction. I know the previous body shop manager, I believe his name was David, would have never of let this happen. He was a real asset to the dealership. But if the service (body shop manager) will return a car to the customer with runs in the paint, and refuses to make it right goes without saying why he would not guarantee the work. I have never meet the body shop manager, & have only spoke with him this one time over the phone. This is the first time I have experienced an employee at this dealership not going out of their way to see the customer satisfied. This is not a bad dealership, just a bad employee. More