McCarthy Hyundai Blue Springs

For those who know me I am not usually one to put a review or an opinion on facebook or any social media but this time I felt compelled to express my experience and disdain for how things were handled. review or an opinion on facebook or any social media but this time I felt compelled to express my experience and disdain for how things were handled. I am considering buying a new car and I especially wanted to go with the 2022 Hyundai Tucson Hybrid Limited trim. I saw that there was one at McCarthy Hyundai in Blue Springs. I went to look at it and fell in love with it. I knew that I would not get a deal and that I would probably have to pay the sticker price due to the chip shortage and new car shortage. I was going back in the afternoon to test drive as I had an appointment I had to be at and if I liked the drive I had every intention of buying. I asked the sales associate to send me via email the out the door price for the car. Imagine my shock when I read the email and the price was $4500.00 above sticker price. When I questioned this the sales associate said they do a market adjustment due to the shortage and they also added a package called McCarthy Assurance which cost $999.00. When I said that I would not want that package (it included wheel locks which you can buy for $65, first oil change free which is complete as Hyundai offers free service maintenance for 3 years or 36,000 miles and a couple of other minor things) the sales associate said that wasn’t a choice and I had to get that package and that even he an employee had to buy that package when he bought a car. So that was $999.99 for a package that I didn’t want and $3500.00 over sticker. Talk about greedy price gouging. The MSRP sticker price already makes them a healthy profit. I did check with the other Hyundai dealers and was told that they do not do a market adjustment and seemed shocked about the McCarthy Assurance Package that was forced on someone. I know someone has probably bought that car at the ridiculously overcharged price and I also know that McCarthy Hyundai probably does not care that they permanently lost me as a customer, They will continue to gouge and be greedy and people will continue to accept that and pay the price but if I can just get one person to think twice about purchasing and overpaying from the McCarthy Auto group then I feel that it was worth it More

I was so pleased with the service I received from salesman Skylar Overlander. He was knowledgeable, courteous and even fun. I’ll be back V Herbert salesman Skylar Overlander. He was knowledgeable, courteous and even fun. I’ll be back V Herbert More

I brought my car in without an appointment, due to a flat tire and needing a fender liner replacement. They worked me in on a very busy day. Put a new tire on and ordered a new fender liner. I hears awful th tire and needing a fender liner replacement. They worked me in on a very busy day. Put a new tire on and ordered a new fender liner. I hears awful thumping on the way home. Because it was a holiday I called and left a message. I received a message hey would call me the next day. I discovered the old fender liner had been put in the trunk and was flying around causing the thump I was hearing. Raymond Rodgers was the service man that took care of the car. Robert was the salesman that Wolf me the car and the one to email me about my concerns right away. Thanks again for taking care of this right away. More

Appreciate all of the employees, and have purchased several vehicles over decades. Favorite salesman is Rodney👍👍 several vehicles over decades. Favorite salesman is Rodney👍👍 More

This is the second time I have bought a new car from Rodney Sutherland here. He always goes out of his way to provide the very best experience for me! He is the reason I keep coming back! Everyone there Rodney Sutherland here. He always goes out of his way to provide the very best experience for me! He is the reason I keep coming back! Everyone there makes this a fantastic dealership experience! More

I was EXTREMELY happy when McCarthy informed me that they received my car part for my seat. Finally, I could see the light at the end of the tunnel. My big toe could be free from all the strain it went throu received my car part for my seat. Finally, I could see the light at the end of the tunnel. My big toe could be free from all the strain it went through to reach the tip of the gas pedal and the brake. Being a typical girl not knowing a single thing about cars, I failed to ask the service worker how long it would take to replace the part to my seat PRIOR to attending my appointment. I showed up without a backup plan because I figured it would take maybe an hour to fix. Instead, they told me it would take three to four hours to fix. Instead of having me wait there the entire time because I did not have family or friends available to pick me up, they had a worker drive me all the way back to my house from the dealership. I was very pleased with the hospitality of the staff and working with my needs. I highly recommend McCarthy Hyundai in Blue Springs!! Thank you! Sincerely, The irresponsible girl who failed to plan ahead. More

We bought a Tucson from McCarthy on 6/22/21. Rodney Sutherland handled our sale and was very professional and exceptionally helpful. He literally showed us all the functions of the vehicle. Above and b Sutherland handled our sale and was very professional and exceptionally helpful. He literally showed us all the functions of the vehicle. Above and beyond! More

Rodney answered all of my questions and followed up in a timely manner. The persistence of every one involved helped to make my decision to buy there. timely manner. The persistence of every one involved helped to make my decision to buy there. More

Sales Department Rodney Sutherlin, was very Friendly, He explained everything in detail. He was very patient. Everyone at this dealership was great, and friendly. My husband. and I had a great experience. T explained everything in detail. He was very patient. Everyone at this dealership was great, and friendly. My husband. and I had a great experience. Thanks! More

Don't do it say one thing do something else. A car with 30,000 but tires look like 100,000 yeah came off a different car u got me .stay far away 30,000 but tires look like 100,000 yeah came off a different car u got me .stay far away More