
McCarthy Hyundai Blue Springs
Blue Springs, MO
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Great team of folks It's truly a team approach. When it was time for a new car, (I hated having to get rid of my 2008 Azera Limited) I spent about 2 minutes online looki It's truly a team approach. When it was time for a new car, (I hated having to get rid of my 2008 Azera Limited) I spent about 2 minutes online looking at "other" cars, knowing the only place I'd go was McCarthy in Blue Springs. Bought the Azera in 2010 and have loved it. Gotten to know the service folks as I've come in for routine stuff over the years and they are all awesome! Really wanted to go for the new Genesis, but the 2015 Sonata Sport 2.0 Turbo Limited was calling my name, especially in the Urban Sunset! Thank you DJ, Steve, Doug, James, Rodney and Brian! Like I said, it was a team effort. I will be back for that Genesis! More
MY EXPERIENCES OF CAR BUYING AND MAINTAINING AFTER THE SALE! I didn't realize that Blue Springs McCarthy Hyundai had a page such as this until now. I am going to very strong in my experiences with this dealersh I didn't realize that Blue Springs McCarthy Hyundai had a page such as this until now. I am going to very strong in my experiences with this dealership for the last 8yrs. My perspective comes from purchasing my Genesis, a Sonata and introducing Sante Fe to another family member. I've spent time around the people who make this place 'GO". Steve Willis, Doug Miller, D.J, Sean Althaus, Ryan Niffen, Dennis Smith, Amanda Duffer, Spencer Long, Dennis Smith, Dawn....are all people in Sales, Service and Body Shop that have consistent appeal and are recognized for the genuine care they exhibit for the customers they meet in their jobs! You'll like dealing with them both before and after the sale. The vehicles speak for themselves with reviews and evaluations on so many of their models bringing in coveted awards in the industry. Big Pat More
Great car buying experience My wife and I walked into McCarthy Hyundai not sure what to expect. We were greeted by Rodney and immediately felt comfortable exploring the lot. Ro My wife and I walked into McCarthy Hyundai not sure what to expect. We were greeted by Rodney and immediately felt comfortable exploring the lot. Rodney was knowledgeable, courteous and extremely helpful. We decided to purchase our first and certainly not our last Hyundai from him. If anyone is looking to buy a new car I recommend you see Rodney at McCarthy Hyundai. More
SINGLE WOMEN CAN BUY A CAR WITHOUT HASSLE :) DJ Johnson is the best! I was referred to her by a friend and was greatly satisfied! I was nervous as a single women going to purchase a vehicle by my DJ Johnson is the best! I was referred to her by a friend and was greatly satisfied! I was nervous as a single women going to purchase a vehicle by myself, however DJ, Doug "General Manager", Steven, "Sales Manager", and Brian all made me feel, cared about and at ease. It was the best car buying experience I've had in 15 years of purchasing my own vehicles. Also I now own my first Hyundai and I love it!!! Thanks guys! You now have another devoted customer! :) More
She steered us in the right direction. DJ is the best salesperson we have dealt with. She listened to what we were looking for and patiently let us test drive two cars that we thought we w DJ is the best salesperson we have dealt with. She listened to what we were looking for and patiently let us test drive two cars that we thought we wanted. Then she showed us the vehicle that she knew met all our needs and it was a sale! DJ sold us our first Hyundai six years ago and so we specifically asked for her this time. She bends over backward to help you get what you need in an automobile. Brian Knight was also very helpful. He quickly fixed a glitch in the contract to our satisfaction. We have had our Azera serviced at McCarthy for six years and have always been impressed with their courtesy and efficiency. More
Lousy Selling/Buying Experience Lousy experience trying to sell my used car and possibly purchase another one. I went through their online appraisal process to avoid this type of exp Lousy experience trying to sell my used car and possibly purchase another one. I went through their online appraisal process to avoid this type of experience and they still resort to the old school dinosaur tact of baiting me into the store to turn around and lowball me after I specifically stated on the phone that I did not want to waste my time for an offer lower than $21000. Coming in 20% under that when I show up to the dealership and wait an entire 45 minutes to get the appraisal (raining and no customers), is totally unexceptable. My car was in as close to mint condition a used vehicle could be as well, so there was no "well your car isn't as good as shape as you claimed on the phone". Don't try to adapt to utilizing internet technology, to resort to the old dinosaur type of sales process when the consumer arrives. More
Bait & Switch??? We had looked at a car on the lot and scheduled a test drive for today (Wednesday). When the car disappeared from the website over the weekend, we ca We had looked at a car on the lot and scheduled a test drive for today (Wednesday). When the car disappeared from the website over the weekend, we called on Monday to confirm the appointment and were told it was still on. Katy even e-mailed us the morning of the test drive to again confirm for that afternoon. However, after driving over an hour to the dealership (in single digit temperatures, I might add), we were told that the car sold "yesterday" but we could look at other cars. When I asked Katy we had not been notified of this happening, we received no response. All trust in this salesperson and McCarthy Hyundai was destroyed. We will not do business with a dealership we cannot trust to be honest and up front with us. More
Disappointing Experience My son and I drove several hours to purchase a new Hyundai from McCarthy Hyundai in Blue Springs. When we arrived, we discovered that the "new" vehicl My son and I drove several hours to purchase a new Hyundai from McCarthy Hyundai in Blue Springs. When we arrived, we discovered that the "new" vehicle already had 500 miles on it, which was never mentioned previously. It did not have the "new car" smell, it was dirty, it had a paint mark on one of the doors, and it had an annoying rattle that the salesman tried to brush aside and explain away. When we asked about the value of our three-year-old Elantra Limited, the salesman only offered $9000. My suggestion to you: don't waste your time with this sleazy dealership. Find a car dealer with honesty, integrity, and concern about the welfare of the customer. Caleb talked a good game about wanting "to earn our business," but his actions did not back up his words. In my opinion, all he "earned" was this review. More
Great customer service Ryan is always helpful when I come in for anything. And today was not any different. I came in for my 30,000 maintenance and recall fix. He was great Ryan is always helpful when I come in for anything. And today was not any different. I came in for my 30,000 maintenance and recall fix. He was great, friendly, welcoming and answered any questions I had! Good Job Ryan! Thanks! More
Web pricing is very misleading, but George Williams is great Web price is not honored unless you "qualify" for several hidden "rebates" and the list is quite long with strict qualifications like: existing Hyunda Web price is not honored unless you "qualify" for several hidden "rebates" and the list is quite long with strict qualifications like: existing Hyundai owner, Military service member/veteran, recent college grad, handicapped, and so on. I was very disappointed that I couldn't get the advertised price straight away and it took a lot of nagging for me to get an explanation of the web price. In the end, the explanation still came out very fuzzy. I asked who set the web price and if we could call them to have them explain how it was calculated and "they weren't available". This was all very suspect to me. I eventually negotiated my purchase price to within something close to the web price, but honestly I was exhausted after this and I am sure the Sales staff was too. This was all way too much of a run around. As an educated buyer, it should be very easy to get agreement on a new car price. It's not rocket science. Advertising a web price with hidden qualifications just made the whole deal a big pain and unnerving. If you want repeat customers, they need to leave the store feeling good about the deal, honestly I wasn't feeling too good. If it wasn't for George Williams' fun loving attitude, I probably wouldn't have bought the car and probably wouldn't go back to this dealer. George is a great guy though and deserves a raise for the xx his management put him through to get this deal done. Also during the negotiation, the Sales manager wrote on one of the offer sheets "THE END" and "GOOD-BYE", I was not entertained by these smart-xxx remarks. I would advise not to let this happen in future negotiations, because it was clearly not "THE END" because we continued to negotiate. It just made me mad, so pushed them harder for a better deal and ended up getting more money off, ridiculous... Hopefully this review helps someone so that they may go in with their eyes wide open. I have bought my fair share of cars and know a good experience from a bad one. I can say this one really tested my patience. In the end, George saved the deal for this dealership. More